Stop Emailing Customers Who've Left
Mark a customer churned in Notion and they're removed from ActiveTrail groups within seconds. No more emails to people who quit.
Trigger
Page Properties Updated
Triggers when properties of a Notion page are updated. Customer optionally scopes with at most one of: - data_source_id: any row in this data source - page_id: this specific page - parent_page_id: any page whose immediate parent is this page With none set, fires for any property change in the workspace the integration has access to. Adding a column to a data source fires this trigger once per existing row. Customers can branch on `data.updated_properties` (array of property IDs) to filter downstream.
Action
Delete Group Member
Tool to remove a member from a group in ActiveTrail. Use when you need to delete a contact from a specified group.
Why this helps
Customers marked churned in Notion stay in your ActiveTrail groups, receiving emails they never asked for. They hit unsubscribe or mark as spam.
- Churned customers removed instantly
- No more emails to inactive accounts
- List quality stays high, unsubscribe rates drop
Setup
Build it in a few focused steps.
- 1Connect Notion and ActiveTrail integrations to Notis.
- 2Create an automation: 'When a customer status changes to Churned in Notion, remove them from all active groups in ActiveTrail.'
- 3Set trigger to 'Page Properties Updated' on your Customers database.
- 4Specify your notification channel for removal confirmations.
- 5Test by marking a customer as churned and confirming removal from ActiveTrail groups.
Questions about this workflow
Can I remove them from specific groups only?
Yes. Customize the automation: 'Remove from Active Customers group but keep in All Customers for record-keeping.'
What if they had multiple statuses (e.g., Churned but On Payment Plan)?
Use conditional logic: 'If status changes to Churned AND not on payment plan, then remove.'
Can I trigger a win-back campaign instead?
Yes. Add to the automation: 'Add them to the Win-Back Campaign group as they're removed from Active Customers.'
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Notion to ActiveTrail. A trigger fires from one place; an action lands in another.
Notion triggers
ActiveTrail actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Add Group Member
Tool to add a member to a group in ActiveTrail. Use when you need to add a contact to a specific group with their email and optional contact details.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Get Contact Growth
Tool to retrieve executive report on contact growth showing daily active and inactive contact growth. Use when you need to measure the increase in amount of contacts over a date range.
All Page Events
Triggers when any Notion page is created or updated across the workspace.
Create or Update Group Member
Tool to create or update a member in a group. Use when you need to add a new contact to a specific group or update an existing member's details. The API will not return errors if the address is already in the group.
Comment Created
Triggers when a new comment is created in Notion. Optional `page_id` filter scopes to comments on a specific page. When omitted, fires for any new comment in the workspace the integration has access to. Requires the 'Read comments' capability on the Notion integration. If a connection was authorized before that capability was enabled, the user must re-authorize the connection for comment events to flow.
Create a New Group
Tool to create a new group in ActiveTrail. Use when you need to add a new group to organize and segment contacts.
New Comment
Triggers when a new comment is added to a specified Notion block or page.
Create Contact
Tool to create a new contact in ActiveTrail. Use when you need to add a new contact to the system. Note: Newly created contacts won't be linked to any group, making email/SMS delivery impossible until assigned to a group. Either email or sms must be provided.
Database Created
Triggers when a new Notion database (the container) is created. A database is the post-2025-09-03 container that holds one or more data sources. This trigger fires for the container's creation event (`database.created`), distinct from `NOTION_DATASOURCE_CREATED` which fires when a new data source is added to an existing database. Most customers calling Notion's `POST /v1/databases` (the legacy API) or creating a database via the Notion UI will see this event. Adding a new data source to an existing database fires `data_source.created` instead — use `NOTION_DATASOURCE_CREATED` for that. Notion's payload puts `entity.type: "block"` (the container is a `child_database` block in the content tree) and `entity.id` is the database id.
Create Content Category
Tool to create a new content category in ActiveTrail account. Use when you need to add a new category for organizing campaigns and templates.
Data Source Created
Triggers when a new Notion data source is created. Fires workspace-wide. The payload's `data.parent` carries the data source's tree parent (typically the teamspace) for downstream filtering. A single template-based database creation can fire multiple `data_source.created` events at once — one per data source the template instantiates.
Create New Mailing List
Tool to create a new mailing list in ActiveTrail. Use when you need to add a new mailing list to organize and manage contacts.
Data Source Schema Updated
Triggers when a Notion data source's schema is updated. Fires on column add / remove / rename. Payload includes `data.updated_properties: [{id, name, action}]` so consumers can discriminate the kind of change downstream. Optional `data_source_id` filter scopes to schema changes on a single data source. When omitted, fires for any schema change in the workspace the integration has access to. Note: adding a column also fires `page.properties_updated` once per existing row in the data source. Customers wanting a single structural-change signal should use this trigger.
Create Order
Tool to create new orders in ActiveTrail commerce system. Use when you need to add order records with customer information, products, and transaction details. Accepts an array of order objects for batch creation.
Connect any two apps with Notis in the middle.
Notion and ActiveTrail, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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