Keep Public Issue Discussions Current With Property Syncs
Issue status shifts, but chat context shouldn't lag. Notis syncs every property change so discussions stay grounded in reality.
Trigger
Public Team Issue Properties Updated
Fires when properties on a *public-team* Linear issue change (status, assignee, priority, labels, etc.). For private teams (lock icon in Linear's sidebar) use `LINEAR_PRIVATE_TEAM_ISSUE_PROPERTIES_UPDATED`.
Action
Livechat update
Tool to update user details on the current live chat session. use when you need to modify user profile attributes during an active conversation.
Why this helps
Chat discussions based on stale issue data; team unaware of status or priority changes; misaligned decisions from outdated context.
- Chat context always reflects current issue state
- Team discussions based on fresh data
- No decisions made on outdated information
Setup
Build it in a few focused steps.
- 1Connect Linear and Botstar to Notis.
- 2Create an automation: 'When public issue properties change (status, priority, labels), update the chat context with new values'.
- 3Select 'Public Team Issue Properties Updated' as your trigger.
- 4Test by changing issue status and confirming the chat reflects the update.
- 5Decide which properties matter most for sync (status, priority, assignee, labels).
Questions about this workflow
What if properties change rapidly?
Notis batches updates so the chat doesn't reload repeatedly. Each meaningful change is reflected once.
Can I skip certain property changes?
Yes. Say: 'Only sync status changes, not label changes' or adjust which properties trigger the update.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Linear to Botstar. A trigger fires from one place; an action lands in another.
Linear triggers
Botstar actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
BotStar LiveChat onClose Callback
Tool to register a callback when the chat window is closed. use after the widget is initialized. example prompt: "register an onclose handler that logs 'goodbye!' to the console."
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Get BotStar Application IDs
Tool to retrieve the botstar application id (`appid`). use when initializing or reinitializing the live chat widget.
Comment Received Trigger
Triggered when a comment is received.
Livechat boot
Tool to reinitialize the live chat widget with provided data. use after initial load to reset or update widget configuration.
Issue Created Trigger
Triggered when a new issue is created.
Close BotStar Livechat Widget
Tool to hide the live chat window. use when the chat widget is configured in livechat or popup mode.
Issue Updated Trigger
Triggered when an issue is updated. For example labels are changed, issue status is changed, etc.
Livechat on open
Tool to register a callback when the chat window is opened. use after widget initialization.
Private Team Comment Created
Fires when a new comment is posted on an issue in a private Linear team (polled with the connected user's token).
Livechat open
Tool to show the live chat window. use after the widget has been bootstrapped with botstarapi('boot') to programmatically open the chat window (mode must be 'livechat' or 'popup').
Private Team Issue Created
Fires when a new issue appears in a private Linear team (polled with the connected user's token).
Livechat update
Tool to update user details on the current live chat session. use when you need to modify user profile attributes during an active conversation.
Private Team Issue Properties Updated
Fires when properties on an issue change in a private Linear team (polled with the connected user's token).
Get BotStar Webview Parameter
Tool to retrieve a parameter value passed from the botstar chatbot to the webview. use inside onchatbotready after your page loads in modal mode with bs:input meta tags.
Connect any two apps with Notis in the middle.
Linear and Botstar, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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