Auto-Escalate Stalled Issues to Support Chat
Automatically open a chat window when an issue stops receiving updates, ensuring no work falls through the cracks.
When something happens in Linear, Notis takes the next step in Botstar. Describe what you want in plain English, or start from one of the examples below.
When this happens · Trigger
Triggers when a new comment is received.
Do this · Action
Generates a JavaScript callback snippet for when the live chat window closes.
Automatically open a chat window when an issue stops receiving updates, ensuring no work falls through the cracks.
Update customer context in your chat widget whenever an issue's status changes, keeping conversations aligned with work progress.
Open a chat window with a feedback prompt whenever an issue is marked resolved, capturing customer voice at the moment of closure.
Automatically open a support chat when a high-priority or urgent issue is created, ensuring critical work reaches support instantly.
Automatically initialize your chat widget with issue details (title, assignee, priority) so conversations start with full context.
Automatically update customer chat profiles when new issues are created, building a richer customer history in your chat system.
Register a callback when chat closes to log issue resolution details, building an audit trail of what was resolved and when.
Run a daily snapshot of your bot's engagement metrics by fetching application IDs and correlating them with issue activity.
Automatically sync assignee changes from Linear to chat profiles, keeping customer context current when work transfers between team members.
Notis builds workflows that link Linear to Botstar. A trigger fires from one place; an action lands in another.
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Generates a JavaScript callback snippet for when the live chat window closes.
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Creates a new bot.
Triggers when a new comment is received.
Retrieves the application IDs used by the live chat widget.
Triggers when a new issue is created.
Creates a bot attribute for shared, multilingual values.
Triggers when an issue is updated, such as when its labels or status change.
Generates code to reinitialize the live chat widget after it loads.
Triggers when a comment is posted on an issue in a private team.
Creates a content entity with optional custom fields.
Triggers when an issue appears in a private team.
Generates a JavaScript snippet to hide the live chat window in livechat or popup mode.
Triggers when an issue's properties change in a private team.
Adds fields to an existing content entity.
A trigger is the event that kicks a workflow off. Notis supports four kinds: an event in a connected app, an inbound webhook, a schedule (recurring or one-time), and a change in one of your Notis databases.
Fire when something happens inside a connected app. New Notion page, Stripe charge, Linear issue: any of 1,500+ apps can start a workflow.
A unique URL per workflow. Anything that can send an HTTP POST can start an automation, including no-code tools that speak webhooks.
Run a workflow on the clock, on a recurring schedule or once at a set date and time. Daily standups, hourly syncs, a one-off launch reminder: the workhorse of Notis.
Fire when a row in one of your Notis databases is added or edited, with optional filters on its properties. New lead added, status changed, value crosses a limit.
Same triggers and actions, smarter middle. AI handles the fuzziness that breaks traditional Zapier-style workflows the moment a field gets renamed.
Skip the visual builder. Tell Notis what you want, in plain English. It writes the workflow, you review and deploy.
You · in the Notis Builder
NEW“When a row gets added to the Q4 OKRs Notion database and the status is Blocked, send a Telegram message to the owner with a summary of what's blocking, and ping me if there's no reply within 24 hours.”
Notis built this automation:
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1 monthWhatever starts the workflow, the platform underneath is the same: a thinking brain, full visibility, and you in control.
Every step can include an LLM call: summarise, classify, extract, rewrite.
Every run, every step, every input, all replay-able from Mission Control.
Pause for approval. Notis pings you in chat with one-tap approve.
When an API changes shape, Notis adapts the parser. Less midnight fire-fighting.
Linear and Botstar, or any other combination from 1,500+ integrations.
When this happens · Trigger
Do this · Action
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No card. Works with personal or business Botstar.