Announce Features to Customers Automatically
Feature wins deserve an audience. Notis opens a chat the moment a feature is created so you can announce and gather feedback.
Trigger
Issue Created Trigger
Triggered when a new issue is created.
Action
Livechat open
Tool to show the live chat window. use after the widget has been bootstrapped with botstarapi('boot') to programmatically open the chat window (mode must be 'livechat' or 'popup').
Why this helps
Feature announcements forgotten or buried; customers miss shipping news; no early feedback on new capabilities.
- Instant customer notification of new features
- Gather early feedback while it's fresh
- Drive awareness of your shipping cadence
Setup
Build it in a few focused steps.
- 1Connect Linear and Botstar to Notis.
- 2Create an automation: 'When an issue is created with a feature or release label, open a chat and announce it: We just shipped X'.
- 3Select 'Issue Created' as your trigger (filtered to feature/release labels).
- 4Test by creating an issue with the feature label and verifying the announcement chat opens.
- 5Customize your announcement template: 'What do you think of this?' or 'Send feedback here.'
Questions about this workflow
Can I personalize announcements by customer segment?
Yes. Tell Notis: 'For enterprise customers, include usage details; for free-tier customers, include upgrade benefits.'
What if I want to time announcements differently?
Say: 'Don't announce immediately; wait until the issue is Shipped' and Notis triggers on that status instead.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Linear to Botstar. A trigger fires from one place; an action lands in another.
Linear triggers
Botstar actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
BotStar LiveChat onClose Callback
Tool to register a callback when the chat window is closed. use after the widget is initialized. example prompt: "register an onclose handler that logs 'goodbye!' to the console."
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Get BotStar Application IDs
Tool to retrieve the botstar application id (`appid`). use when initializing or reinitializing the live chat widget.
Comment Received Trigger
Triggered when a comment is received.
Livechat boot
Tool to reinitialize the live chat widget with provided data. use after initial load to reset or update widget configuration.
Issue Created Trigger
Triggered when a new issue is created.
Close BotStar Livechat Widget
Tool to hide the live chat window. use when the chat widget is configured in livechat or popup mode.
Issue Updated Trigger
Triggered when an issue is updated. For example labels are changed, issue status is changed, etc.
Livechat on open
Tool to register a callback when the chat window is opened. use after widget initialization.
Private Team Comment Created
Fires when a new comment is posted on an issue in a private Linear team (polled with the connected user's token).
Livechat open
Tool to show the live chat window. use after the widget has been bootstrapped with botstarapi('boot') to programmatically open the chat window (mode must be 'livechat' or 'popup').
Private Team Issue Created
Fires when a new issue appears in a private Linear team (polled with the connected user's token).
Livechat update
Tool to update user details on the current live chat session. use when you need to modify user profile attributes during an active conversation.
Private Team Issue Properties Updated
Fires when properties on an issue change in a private Linear team (polled with the connected user's token).
Get BotStar Webview Parameter
Tool to retrieve a parameter value passed from the botstar chatbot to the webview. use inside onchatbotready after your page loads in modal mode with bs:input meta tags.
Connect any two apps with Notis in the middle.
Linear and Botstar, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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