Carry a Jira cancellation request through to Appointo
Keep cancellation requests from getting lost between your issue tracker and appointment calendar.
Trigger
Updated Issue
Fires when an existing issue is changed in the Jira project you configure — for example its status, assignee, or any other field on the issue is updated. Only issues in that project produce an event. It does not fire on comment activity: adding, editing, or deleting a comment on an issue will not produce an event from this trigger.
Action
Cancel Booking
Tool to cancel a booking or selected customers. Use when you need to revoke an entire booking or individual attendees after verifying booking details. Use after retrieving booking information.
Why this helps
A cancellation recorded in Jira can leave an active booking behind if no one remembers to update Appointo.
- Use an updated Jira issue to surface a clear cancellation request.
- Retrieve booking details before cancellation.
- Report when the booking cannot be confidently identified.
Setup
Build it in a few focused steps.
- 1Connect Jira and Appointo once in the Notis portal.
- 2Create an automation in Automations, New Automation, and give it a name.
- 3Tell Notis to find and verify the Appointo booking referenced in an updated Jira issue, then cancel it only when the issue clearly requests cancellation.
- 4Choose Jira Updated Issue as the trigger and select where run reports should go.
- 5Test with one real cancellation issue update.
Questions about this workflow
Can the workflow cancel only selected attendees?
The Appointo action supports cancellation of a booking or selected customers. Specify the intended cancellation clearly in the Jira issue.
What if the issue does not identify a booking?
Notis should report that the booking could not be identified and leave it for follow-up.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Jira to Appointo. A trigger fires from one place; an action lands in another.
Jira triggers
Appointo actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Authenticate Appointo API Token
Tool to authenticate with the Appointo API by validating the APPOINTO-TOKEN header. Use when verifying the token before subsequent API calls.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Cancel Booking
Tool to cancel a booking or selected customers. Use when you need to revoke an entire booking or individual attendees after verifying booking details. Use after retrieving booking information.
New Issue
Fires when a new issue is created in the Jira project you configure. Only issues created in that project produce an event.
Create Booking
Tool to create a new booking. Use when scheduling a customer booking after confirming appointment availability.
New Project
Triggered when a new project is added in Jira
Get Appointment Availability
Tool to get calendar availability for a specific appointment. Use when you need to fetch available time slots for an appointment within a date range.
Updated Issue
Fires when an existing issue is changed in the Jira project you configure — for example its status, assignee, or any other field on the issue is updated. Only issues in that project produce an event. It does not fire on comment activity: adding, editing, or deleting a comment on an issue will not produce an event from this trigger.
List Appointments
Tool to list appointments. Use when fetching appointments with optional filters and pagination after confirming a valid API token.
List Bookings
Tool to list bookings. Use when you need to fetch bookings filtered by status, paging, or search term.
List Products
Tool to fetch all available products. Use when browsing products with optional paging and search. Call after authenticating with Appointo API.
List Subscription Contracts
Tool to list subscription contracts. Use when retrieving contracts with optional search after confirming a valid API token.
Connect any two apps with Notis in the middle.
Jira and Appointo, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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