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Keep Jira issue stakeholders connected in ActiveTrail

When a new Jira issue identifies a stakeholder, keep their ActiveTrail group contact current and ready for follow-up.

Trigger

New Issue

Fires when a new issue is created in the Jira project you configure. Only issues created in that project produce an event.

Action

Create or Update Group Member

Tool to create or update a member in a group. Use when you need to add a new contact to a specific group or update an existing member's details. The API will not return errors if the address is already in the group.

Why this helps

Stakeholder details in new Jira issues can be overlooked, leaving contact records stale and follow-up disconnected.

  • Create or update the group member without a manual contact lookup.
  • Use one instruction to tell Notis how to recognize relevant contact details.
  • Keep issue-related stakeholder follow-up close to your email audience.

Setup

Build it in a few focused steps.

  • 1Connect Jira and ActiveTrail once in the Notis portal.
  • 2Create an automation in the portal or tell Notis in plain language from any channel.
  • 3Describe how to identify stakeholder details and the ActiveTrail group to update.
  • 4Pick Jira New Issue as the trigger and choose where run reports go.
  • 5Test with one real Jira issue.

Questions about this workflow

Does every new Jira issue create an ActiveTrail contact?

The trigger fires for new issues in the configured Jira project. In your instruction, tell Notis when an issue contains a stakeholder to add or update.

What if the email is already in the group?

Create or Update Group Member can update an existing member's details and does not error if the address is already in the group.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Jira to ActiveTrail. A trigger fires from one place; an action lands in another.

Jira triggers

ActiveTrail actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Add Group Member

Tool to add a member to a group in ActiveTrail. Use when you need to add a contact to a specific group with their email and optional contact details.

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Get Contact Growth

Tool to retrieve executive report on contact growth showing daily active and inactive contact growth. Use when you need to measure the increase in amount of contacts over a date range.

ActionInstant

New Issue

Fires when a new issue is created in the Jira project you configure. Only issues created in that project produce an event.

TriggerInstant

Create or Update Group Member

Tool to create or update a member in a group. Use when you need to add a new contact to a specific group or update an existing member's details. The API will not return errors if the address is already in the group.

ActionInstant

New Project

Triggered when a new project is added in Jira

TriggerInstant

Create a New Group

Tool to create a new group in ActiveTrail. Use when you need to add a new group to organize and segment contacts.

ActionInstant

Updated Issue

Fires when an existing issue is changed in the Jira project you configure — for example its status, assignee, or any other field on the issue is updated. Only issues in that project produce an event. It does not fire on comment activity: adding, editing, or deleting a comment on an issue will not produce an event from this trigger.

TriggerInstant

Create Contact

Tool to create a new contact in ActiveTrail. Use when you need to add a new contact to the system. Note: Newly created contacts won't be linked to any group, making email/SMS delivery impossible until assigned to a group. Either email or sms must be provided.

ActionInstant

Create Content Category

Tool to create a new content category in ActiveTrail account. Use when you need to add a new category for organizing campaigns and templates.

ActionInstant

Create New Mailing List

Tool to create a new mailing list in ActiveTrail. Use when you need to add a new mailing list to organize and manage contacts.

ActionInstant

Create Order

Tool to create new orders in ActiveTrail commerce system. Use when you need to add order records with customer information, products, and transaction details. Accepts an array of order objects for batch creation.

ActionInstant

Connect any two apps with Notis in the middle.

Jira and ActiveTrail, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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