Capture issue contacts in ActiveTrail
Turn contact details surfaced by new Jira work into an ActiveTrail contact record.
Trigger
New Issue
Fires when a new issue is created in the Jira project you configure. Only issues created in that project produce an event.
Action
Create Contact
Tool to create a new contact in ActiveTrail. Use when you need to add a new contact to the system. Note: Newly created contacts won't be linked to any group, making email/SMS delivery impossible until assigned to a group. Either email or sms must be provided.
Why this helps
Contact details can stay buried in issue context and never make it into the central contact system.
- Capture contact details when new work arrives.
- Reduce retyping details into ActiveTrail.
- Tell Notis which issue context indicates a contact should be created.
Setup
Build it in a few focused steps.
- 1Connect Jira and ActiveTrail once in the Notis portal.
- 2Create the automation in the portal or tell Notis in plain language from any channel.
- 3Describe which contacts to create and what contact details to use from available context.
- 4Pick Jira New Issue as the trigger and choose where run reports go.
- 5Test with one real issue containing an email or mobile number.
Questions about this workflow
Does creating a contact add it to a group?
No. A newly created contact is not linked to a group, so email or SMS delivery requires a separate group assignment.
What information is required?
The Create Contact action requires either an email or a mobile number.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Jira to ActiveTrail. A trigger fires from one place; an action lands in another.
Jira triggers
ActiveTrail actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Add Group Member
Tool to add a member to a group in ActiveTrail. Use when you need to add a contact to a specific group with their email and optional contact details.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Get Contact Growth
Tool to retrieve executive report on contact growth showing daily active and inactive contact growth. Use when you need to measure the increase in amount of contacts over a date range.
New Issue
Fires when a new issue is created in the Jira project you configure. Only issues created in that project produce an event.
Create or Update Group Member
Tool to create or update a member in a group. Use when you need to add a new contact to a specific group or update an existing member's details. The API will not return errors if the address is already in the group.
New Project
Triggered when a new project is added in Jira
Create a New Group
Tool to create a new group in ActiveTrail. Use when you need to add a new group to organize and segment contacts.
Updated Issue
Fires when an existing issue is changed in the Jira project you configure — for example its status, assignee, or any other field on the issue is updated. Only issues in that project produce an event. It does not fire on comment activity: adding, editing, or deleting a comment on an issue will not produce an event from this trigger.
Create Contact
Tool to create a new contact in ActiveTrail. Use when you need to add a new contact to the system. Note: Newly created contacts won't be linked to any group, making email/SMS delivery impossible until assigned to a group. Either email or sms must be provided.
Create Content Category
Tool to create a new content category in ActiveTrail account. Use when you need to add a new category for organizing campaigns and templates.
Create New Mailing List
Tool to create a new mailing list in ActiveTrail. Use when you need to add a new mailing list to organize and manage contacts.
Create Order
Tool to create new orders in ActiveTrail commerce system. Use when you need to add order records with customer information, products, and transaction details. Accepts an array of order objects for batch creation.
Connect any two apps with Notis in the middle.
Jira and ActiveTrail, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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