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Check availability for email reschedule requests

Check the dates a customer suggests before agreeing to a new appointment time.

Trigger

New Gmail Message Received Trigger

Triggers when a new message is received in Gmail.

Action

Get Appointment Availability

Tool to get calendar availability for a specific appointment. Use when you need to fetch available time slots for an appointment within a date range.

Why this helps

Replying to a reschedule request without checking the calendar can create more back and forth.

  • Check proposed reschedule dates against appointment availability.
  • Avoid promising an unavailable time.
  • Flag requests that omit the appointment or proposed dates.

Setup

Build it in a few focused steps.

  • 1Connect Gmail and Appointo once in the Notis portal.
  • 2Create an automation in Automations, New Automation, and give it a clear name.
  • 3Tell Notis to identify reschedule requests, find the appointment and proposed date range, and check availability; flag missing details.
  • 4Pick New Gmail Message Received as the trigger and choose where run reports go.
  • 5Test with one real reschedule email and verify the returned timeslots.

Questions about this workflow

Will this move the booking automatically?

No. It checks availability so a new time can be agreed before a reschedule action.

What if the customer gives several possible dates?

Have Notis check the stated date range and report the available options.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Gmail to Appointo. A trigger fires from one place; an action lands in another.

Gmail triggers

Appointo actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Authenticate Appointo API Token

Tool to authenticate with the Appointo API by validating the APPOINTO-TOKEN header. Use when verifying the token before subsequent API calls.

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Cancel Booking

Tool to cancel a booking or selected customers. Use when you need to revoke an entire booking or individual attendees after verifying booking details. Use after retrieving booking information.

ActionInstant

Email Sent

Triggers when a Gmail message is sent by the authenticated user. It polls the 'SENT' label and emits metadata including sender, recipients, subject, timestamp, and thread ID.

TriggerPolling

Create Booking

Tool to create a new booking. Use when scheduling a customer booking after confirming appointment availability.

ActionInstant

New Gmail Message Received Trigger

Triggers when a new message is received in Gmail.

TriggerPolling

Get Appointment Availability

Tool to get calendar availability for a specific appointment. Use when you need to fetch available time slots for an appointment within a date range.

ActionInstant

List Appointments

Tool to list appointments. Use when fetching appointments with optional filters and pagination after confirming a valid API token.

ActionInstant

List Bookings

Tool to list bookings. Use when you need to fetch bookings filtered by status, paging, or search term.

ActionInstant

List Products

Tool to fetch all available products. Use when browsing products with optional paging and search. Call after authenticating with Appointo API.

ActionInstant

List Subscription Contracts

Tool to list subscription contracts. Use when retrieving contracts with optional search after confirming a valid API token.

ActionInstant

Connect any two apps with Notis in the middle.

Gmail and Appointo, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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