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Create Appointo bookings from approved email replies

Turn a clear yes into a booking, with the appointment details already discussed in the email thread.

Trigger

New Gmail Message Received Trigger

Triggers when a new message is received in Gmail.

Action

Create Booking

Tool to create a new booking. Use when scheduling a customer booking after confirming appointment availability.

Why this helps

A customer has accepted a time, but the booking can still be missed while someone moves between inbox and calendar.

  • Create a booking only when the email clearly confirms the agreed time.
  • Use the thread for customer and appointment context.
  • Flag incomplete details or uncertain approval for a person to review.

Setup

Build it in a few focused steps.

  • 1Connect Gmail and Appointo once in the Notis portal.
  • 2Create an automation in Automations, New Automation, and give it a clear name.
  • 3Tell Notis to create an Appointo booking only when the customer explicitly approves a confirmed, available time, and to flag missing details for review.
  • 4Pick New Gmail Message Received as the trigger and choose where run reports go.
  • 5Test with one real approval email and verify the resulting booking details.

Questions about this workflow

Does a simple inquiry create a booking?

It should not. Instruct Notis to require explicit approval of an agreed and available time.

What if availability has not been confirmed?

Have Notis flag the email for review until the time is confirmed available.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Gmail to Appointo. A trigger fires from one place; an action lands in another.

Gmail triggers

Appointo actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Authenticate Appointo API Token

Tool to authenticate with the Appointo API by validating the APPOINTO-TOKEN header. Use when verifying the token before subsequent API calls.

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Cancel Booking

Tool to cancel a booking or selected customers. Use when you need to revoke an entire booking or individual attendees after verifying booking details. Use after retrieving booking information.

ActionInstant

Email Sent

Triggers when a Gmail message is sent by the authenticated user. It polls the 'SENT' label and emits metadata including sender, recipients, subject, timestamp, and thread ID.

TriggerPolling

Create Booking

Tool to create a new booking. Use when scheduling a customer booking after confirming appointment availability.

ActionInstant

New Gmail Message Received Trigger

Triggers when a new message is received in Gmail.

TriggerPolling

Get Appointment Availability

Tool to get calendar availability for a specific appointment. Use when you need to fetch available time slots for an appointment within a date range.

ActionInstant

List Appointments

Tool to list appointments. Use when fetching appointments with optional filters and pagination after confirming a valid API token.

ActionInstant

List Bookings

Tool to list bookings. Use when you need to fetch bookings filtered by status, paging, or search term.

ActionInstant

List Products

Tool to fetch all available products. Use when browsing products with optional paging and search. Call after authenticating with Appointo API.

ActionInstant

List Subscription Contracts

Tool to list subscription contracts. Use when retrieving contracts with optional search after confirming a valid API token.

ActionInstant

Connect any two apps with Notis in the middle.

Gmail and Appointo, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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