Escalate secret scanning alerts automatically
Give high-risk alerts a clear owner and support trail.
Trigger
New Secret Scanning Alert Detected
Triggers when a new secret scanning alert is detected in a GitHub repository. Monitors open secret scanning alerts and fires an event for each newly detected alert. Supports filtering by secret type (e.g., personal access tokens, AWS keys) and by token validity status (active, inactive, unknown). The payload includes the alert number, secret type, validity status, resolution state, timestamps, URLs, and flags for push protection bypass, public exposure, and multi-repo detection.
Action
Create Ticket
Creates a new ticket in freshdesk.
Why this helps
A detected secret can demand fast coordination, yet the alert may be buried in a security inbox.
- Creates an immediate coordination record
- Keeps validity and exposure context attached
- Reduces the chance of delayed customer communication
Setup
Build it in a few focused steps.
- 1Connect GitHub and Freshdesk once in Notis.
- 2Create an automation in the portal or ask Notis to create it.
- 3Write one instruction telling Notis to create a Freshdesk ticket for new secret scanning alerts with the relevant validity, type, exposure, and resolution details.
- 4Pick the secret scanning alert trigger, choose where run reports should arrive, and test with one real alert.
Questions about this workflow
Can this focus on active tokens?
Yes. State that only alerts with an active validity status should create a ticket.
Can Notis avoid exposing the secret value?
Yes. Instruct Notis to include alert metadata and links but never include secret contents.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link GitHub to Freshdesk. A trigger fires from one place; an action lands in another.
GitHub triggers
Freshdesk actions
New Workflow Artifact Created
Triggers when a new workflow artifact is created in a GitHub repository. Monitors for newly created GitHub Actions workflow artifacts. Optionally filters by artifact name to restrict monitoring to specific artifacts.
Create Ticket
Creates a new ticket in freshdesk.
Branch Changed
Triggers when a GitHub branch changes. Monitors a specific branch for: - New commits pushed (head commit SHA changes) - Protection status toggled (branch becomes protected or unprotected) - Protection settings changed, including: required status checks and their enforcement level, admin enforcement, required pull request reviews (dismiss stale reviews, code owner reviews, approving review count, last push approval), required linear history, force push allowance, deletion allowance, conversation resolution, branch locking, and fork syncing.
Delete Ticket
Deletes an existing ticket in freshdesk.
New Branch Created
Triggers when a new branch is created in a GitHub repository. Detects newly created branches. Deleted branches do not fire events.
Get Tickets
Retrieves a list of tickets from freshdesk.
Check Run Status / Conclusion Changed
Triggers when a specific GitHub check run changes its status or conclusion. Monitors a single check run for changes to: status (queued, in_progress, completed, etc.), conclusion (success, failure, neutral, cancelled, skipped, timed_out, action_required), started_at, and completed_at.
List All Tickets
Lists all tickets in freshdesk.
Check Suite Status / Conclusion Changed
Triggers when a GitHub check suite changes its status or conclusion for a given ref. Monitors all check suites associated with a git reference (branch, tag, or commit SHA) for changes to status (queued, in_progress, completed, etc.) and conclusion (success, failure, neutral, cancelled, skipped, timed_out, action_required, startup_failure, stale). Optionally filters by GitHub App ID.
Reply to Ticket
Replies to an existing ticket in freshdesk.
New Code Scanning Alert Created
Triggers when a new code scanning alert is created in a repository. Fires an event for each newly created code scanning alert detected in the configured repository. Alerts can be filtered by Git reference, scanning tool, state, and severity. The payload includes the alert number, rule details, tool information, state, severity, and the location of the most recent instance.
Update Ticket
Updates an existing ticket in freshdesk.
New Repository Collaborator Added
Triggers when a new collaborator is added to a GitHub repository. Monitors the full list of collaborators on a repository and fires an event for each newly added collaborator. The payload includes the collaborator's GitHub username, account ID, profile URL, avatar URL, permission flags (pull, triage, push, maintain, admin), and assigned role name.
View Ticket
Views an existing ticket in freshdesk.
Commit Event
Triggered when a new commit is pushed to a repository.
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When this happens · Trigger
Do this · Action
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