Track Customer Feedback Documented in Confluence
Bring useful customer feedback out of launch and product notes and into HubSpot, with Notis checking that the post contains feedback worth recording.
Trigger
New Blog Post Created
Triggers when a new blog post is created in Confluence. Optionally filters by space or status.
Action
Create batch of feedback submissions
Creates a batch of feedback submissions in hubspot, ideal for bulk imports; all property names, `associationtypeid`s, and association `to id`s must reference existing entities in hubspot.
Why this helps
Customer reactions documented alongside product updates can be separated from the feedback tracking the team relies on.
- Keep feedback visible in the system used for customer work.
- Separate customer reactions from general product announcements.
- Reduce repeated manual entry from launch notes.
Setup
Build it in a few focused steps.
- 1Connect Confluence and HubSpot once in the Notis portal.
- 2Create an automation in the portal or tell Notis in plain language.
- 3Ask Notis to review each new blog post for specific customer feedback and create a HubSpot feedback submission only when the post includes enough supporting detail and valid association information.
- 4Pick the New Blog Post Created trigger and choose where run reports should go.
- 5Test with one real post documenting a customer response.
Questions about this workflow
Does every new blog post become a feedback submission?
No. Instruct Notis to create a submission only when the post documents specific customer feedback.
What if HubSpot requires an association that the post does not provide?
The action requires valid association details when associations are used. Include those details in the source or ask Notis to report that the submission cannot be created yet.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Confluence to Hubspot. A trigger fires from one place; an action lands in another.
Confluence triggers
Hubspot actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Add asset association
Associates an existing asset ('form', 'object list', or 'external web url') with a specified hubspot marketing campaign.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Add token to event template
Adds a new custom data token to an existing event template for a specified hubspot application, optionally populating a crm object property if objectpropertyname is provided.
New Attachment Added
Triggers when a new attachment is uploaded to a Confluence page. Optionally filters by media type.
Archive email
Archives the hubspot email specified by `emailid` by moving it to the recycling bin, making it inaccessible unless restored.
Blog Post Added to Label
Triggers when a new blog post is added to a specific label in Confluence.
Archive a batch of emails by ID
Archives multiple hubspot crm emails by id; ids must exist as archiving is irreversible.
Blogpost Inline Comment Added
Triggers when a new inline comment is added to a Confluence blog post.
Archive a batch of quotes by id
Archives a batch of existing, non-archived quotes by their ids; this action is irreversible and useful for managing outdated or irrelevant quotes.
Blog Post Like Count Changed
Triggers when a Confluence blog post's like count changes (someone likes or unlikes).
Archive batch of companies by id
Archives a batch of companies by their unique ids; targeted companies must exist, not be previously archived, and this api operation is irreversible.
Blog Post Updated
Triggers when a Confluence blog post is updated (any edit that creates a new version).
Archive batch of contacts by id
Archives a batch of existing contacts by their hubspot crm ids, rendering them inactive; this action is irreversible via the api and requires manual restoration or a separate unarchive endpoint.
Content Restrictions Changed
Triggers when view or edit restrictions change on a Confluence page or blog post. Detects user/group restrictions being added, removed, or modified.
Archive batch of deals by id
Archives a batch of existing deals by their unique hubspot ids, removing them from active views and reports (soft delete); archived deals may be restorable.
Connect any two apps with Notis in the middle.
Confluence and Hubspot, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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