Review support tickets around market moves
A scheduled scan can surface relevant customer conversations when tracked crypto prices shift noticeably.
Trigger
Recurring schedule
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Action
List Tickets
Tool to list tickets with cursor-based pagination. Use when you need to fetch multiple pages of tickets after setting your cursor and sort parameters.
Why this helps
When markets move quickly, founders may miss support conversations that need context or a timely check-in.
- Bring notable asset movements to the attention of the person reviewing tickets.
- Keep market checks on a predictable cadence.
- Avoid implying that a price move requires an automatic customer response.
Setup
Build it in a few focused steps.
- 1Connect Coinmarketcap and Helpdesk to Notis once through the portal.
- 2Create a new automation in the portal or ask Notis for it in plain language.
- 3In one instruction, ask Notis to compare tracked asset movement with listed tickets and summarize conversations that may merit human review.
- 4Pick a recurring cron schedule and a channel for run reports.
- 5Test with one asset and a real ticket, then confirm the summary avoids recommending an automatic reply.
Questions about this workflow
Will a price move automatically create or update a ticket?
No. The available Helpdesk action lists tickets; Notis can summarize matching conversations for human review.
How should I define a notable move?
State a practical threshold in the plain-language instruction, or ask for a concise summary of notable changes without a fixed threshold.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Coinmarketcap to Helpdesk. A trigger fires from one place; an action lands in another.
Coinmarketcap triggers
Helpdesk actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
List Agents
Tool to list agents. Use when you need to retrieve all agents on the account.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
List Canned Responses
Tool to list canned responses. Use when you need to retrieve all predefined reply templates for tickets.
List Contacts
Tool to list contacts. Use when you need to retrieve contacts with optional filters and pagination.
List Custom Fields
Tool to list all custom fields defined in the account. Use when you need to view or manage custom fields. Only callable after authentication.
List Email Domains
Tool to list email domains configured for the account. Use when you need to retrieve all configured email domains after authenticating.
List Licenses
Tool to list all licenses for an account. Use when you need to retrieve license configurations.
List Reply Addresses
Tool to retrieve reply addresses. Use when you need to fetch all configured reply email addresses.
List Rules
Tool to retrieve a list of rules configured in the account. Use after authentication when you need an overview of all automation rules.
Connect any two apps with Notis in the middle.
Coinmarketcap and Helpdesk, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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