Skip to content
Notis

Your Helpdesk always
one message away

Create tickets, update statuses, and track your helpdesk work from Slack, WhatsApp, or Telegram by voice or text.

Mailchimp

Helpdesk

What it does

Six ways to run it from a message.

Drive it by message when you need it, or put it on autopilot.

01 · The remoteDrive Helpdesk by messageYour least-resistance path to capture, update and query.

Forward emails into tickets

Forward a message to Notis and it creates a ticket in Helpdesk, pulling customer email, subject, and body into the right fields.

Update tickets by text

Change a ticket's status, assignee, or priority with a single message. Example: "Mark ticket 2847 as resolved and assign to Sarah."

Check ticket status in chat

Ask Notis about your open tickets, resolved cases, or unassigned queue. Example: "Show me all high-priority tickets assigned to me."

02 · The autopilotPut Helpdesk on autopilotRecurring workflows that run without you.

Daily ticket summaries

Get a daily digest of ticket counts by status, aging issues, and new assignments delivered to your DMs.

Scheduled ticket actions

Have Notis run regular checks and report on stale tickets, new canned responses, or teams with unreviewed queue items on a schedule you set.

Sync tickets with your tools

Connect Helpdesk to Slack for ticket routing, email for customer replies, and a CRM to track customer history alongside support cases.

Channels

Helpdesk, from anywhere you
message.

Pick the channel you already live in. Notis turns it into a fully native Helpdesk remote.

Telegram

Voice-first Helpdesk bot. Record, tag, file.

WhatsApp

WhatsApp business or personal, both work.

Slack

Slash-command your way through any workspace.

iMessage

Native bubbles. iPhone, iPad and Mac.

Gmail

Forward emails. Get them filed in Helpdesk.

Notis Desktop

Run from Notis desktop with hotkeys & history.

Trigger / Action

Supported triggers and
actions

Notis builds workflows that link this app to anything else. A trigger fires from one place; an action lands in another.

No triggers have been added for Helpdesk yet.

Build your own

Connect any two apps
with AI in the middle.

Choose the app that starts the workflow and the app that should react. Notis sits in between, reading each event, deciding what matters, and writing the result exactly where it belongs.

When this happens · Trigger

Do this · Action

Start saving time today.

Connect in 60 seconds. No DIY, no maintenance, no setup tax.