Start the day with crypto related ticket context
Get one concise morning brief connecting active support tickets with current Coinmarketcap information for the coins your team follows.
Trigger
Recurring schedule
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Action
List Tickets
Tool to list tickets with cursor-based pagination. Use when you need to fetch multiple pages of tickets after setting your cursor and sort parameters.
Why this helps
Checking market information and ticket queues separately creates context switching before the day has started.
- See relevant tickets and market context in one scheduled brief.
- Spot customer conversations that may need a timely human review.
- Reduce repeated manual checks across two tools.
Setup
Build it in a few focused steps.
- 1Connect Coinmarketcap and Helpdesk to Notis once through the portal.
- 2Create an automation in Automations -> New Automation, or ask Notis to create it conversationally.
- 3Use one plain-language instruction to review current tickets and summarize those related to your tracked crypto assets with relevant Coinmarketcap context.
- 4Choose a daily cron trigger and a channel for run reports.
- 5Test with a real tracked asset and confirm the brief references relevant ticket history.
Questions about this workflow
Does this automation change ticket statuses?
No. The available Helpdesk action lists tickets, so this workflow provides a review brief without modifying tickets.
Can the brief cover assets I do not track?
Tell Notis which assets matter to your business in the plain-language instruction.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Coinmarketcap to Helpdesk. A trigger fires from one place; an action lands in another.
Coinmarketcap triggers
Helpdesk actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
List Agents
Tool to list agents. Use when you need to retrieve all agents on the account.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
List Canned Responses
Tool to list canned responses. Use when you need to retrieve all predefined reply templates for tickets.
List Contacts
Tool to list contacts. Use when you need to retrieve contacts with optional filters and pagination.
List Custom Fields
Tool to list all custom fields defined in the account. Use when you need to view or manage custom fields. Only callable after authentication.
List Email Domains
Tool to list email domains configured for the account. Use when you need to retrieve all configured email domains after authenticating.
List Licenses
Tool to list all licenses for an account. Use when you need to retrieve license configurations.
List Reply Addresses
Tool to retrieve reply addresses. Use when you need to fetch all configured reply email addresses.
List Rules
Tool to retrieve a list of rules configured in the account. Use after authentication when you need an overview of all automation rules.
Connect any two apps with Notis in the middle.
Coinmarketcap and Helpdesk, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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