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Notis

Review the support details your team tracks

A simple recurring check can help founders revisit which custom ticket details support their crypto related customer work.

Trigger

Recurring schedule

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

Action

List Custom Fields

Tool to list all custom fields defined in the account. Use when you need to view or manage custom fields. Only callable after authentication.

Why this helps

Custom fields can accumulate without a clear recurring check on whether they still help the team.

  • Bring configured custom fields into a scheduled review.
  • Relate fields to the assets your business actually monitors.
  • Keep schema decisions in human hands.

Setup

Build it in a few focused steps.

  • 1Connect Coinmarketcap and Helpdesk to Notis once through the portal.
  • 2Create a new automation in the portal or ask Notis conversationally.
  • 3In one instruction, ask Notis to summarize custom fields and relevant tracked asset context for a human review of support information needs.
  • 4Choose a recurring cron trigger and a channel for run reports.
  • 5Test with the returned fields and confirm the note avoids assuming which fields are populated on individual tickets.

Questions about this workflow

Will this create or remove custom fields?

No. The selected Helpdesk action lists custom fields only.

Does the workflow inspect ticket field values?

No. It retrieves field definitions; ticket values are outside this action's scope.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Coinmarketcap to Helpdesk. A trigger fires from one place; an action lands in another.

Coinmarketcap triggers

Helpdesk actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

List Agents

Tool to list agents. Use when you need to retrieve all agents on the account.

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

List Canned Responses

Tool to list canned responses. Use when you need to retrieve all predefined reply templates for tickets.

ActionInstant

List Contacts

Tool to list contacts. Use when you need to retrieve contacts with optional filters and pagination.

ActionInstant

List Custom Fields

Tool to list all custom fields defined in the account. Use when you need to view or manage custom fields. Only callable after authentication.

ActionInstant

List Email Domains

Tool to list email domains configured for the account. Use when you need to retrieve all configured email domains after authenticating.

ActionInstant

List Licenses

Tool to list all licenses for an account. Use when you need to retrieve license configurations.

ActionInstant

List Reply Addresses

Tool to retrieve reply addresses. Use when you need to fetch all configured reply email addresses.

ActionInstant

List Rules

Tool to retrieve a list of rules configured in the account. Use after authentication when you need an overview of all automation rules.

ActionInstant

Connect any two apps with Notis in the middle.

Coinmarketcap and Helpdesk, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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