Catch crypto tickets that may need follow-up
A scheduled queue review can bring older asset related conversations back into view with useful market context.
Trigger
Recurring schedule
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Action
List Tickets
Tool to list tickets with cursor-based pagination. Use when you need to fetch multiple pages of tickets after setting your cursor and sort parameters.
Why this helps
Tickets can quietly age while a founder moves between customer support and market monitoring.
- Bring potentially aging conversations into a recurring review.
- Add asset context before deciding what follow-up is appropriate.
- Keep follow-up decisions with a human rather than automating unsupported ticket changes.
Setup
Build it in a few focused steps.
- 1Connect Coinmarketcap and Helpdesk to Notis once through the portal.
- 2Start an automation in the portal or describe it to Notis conversationally.
- 3Use one plain-language instruction to list older tickets related to tracked assets and summarize relevant current market context.
- 4Select a recurring cron trigger and choose a channel for run reports.
- 5Test with one known older ticket and verify Notis presents it as a review item.
Questions about this workflow
Can this workflow reopen or assign a ticket?
No. The available Helpdesk action is ticket listing, so it can identify candidates for follow-up but cannot change them.
How do I define an older ticket?
Describe the desired age or review period in the plain-language prompt.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Coinmarketcap to Helpdesk. A trigger fires from one place; an action lands in another.
Coinmarketcap triggers
Helpdesk actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
List Agents
Tool to list agents. Use when you need to retrieve all agents on the account.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
List Canned Responses
Tool to list canned responses. Use when you need to retrieve all predefined reply templates for tickets.
List Contacts
Tool to list contacts. Use when you need to retrieve contacts with optional filters and pagination.
List Custom Fields
Tool to list all custom fields defined in the account. Use when you need to view or manage custom fields. Only callable after authentication.
List Email Domains
Tool to list email domains configured for the account. Use when you need to retrieve all configured email domains after authenticating.
List Licenses
Tool to list all licenses for an account. Use when you need to retrieve license configurations.
List Reply Addresses
Tool to retrieve reply addresses. Use when you need to fetch all configured reply email addresses.
List Rules
Tool to retrieve a list of rules configured in the account. Use after authentication when you need an overview of all automation rules.
Connect any two apps with Notis in the middle.
Coinmarketcap and Helpdesk, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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