Audit support rules with market context
Keep a periodic view of configured Helpdesk rules and the crypto context your customer support process serves.
Trigger
Recurring schedule
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Action
List Rules
Tool to retrieve a list of rules configured in the account. Use after authentication when you need an overview of all automation rules.
Why this helps
Support automations can be hard to revisit when founders do not have a scheduled moment to inspect their current rules.
- Make rule reviews part of a recurring operational routine.
- Bring tracked asset context to a human process review.
- Spot rules that may warrant further investigation without changing configuration.
Setup
Build it in a few focused steps.
- 1Connect Coinmarketcap and Helpdesk to Notis once through the portal.
- 2Create an automation through the portal or ask Notis to create it in plain language.
- 3Use one instruction to summarize Helpdesk rules and relevant tracked asset context for a human support process review.
- 4Select a recurring cron trigger and a channel for run reports.
- 5Test against the current rules list and check that Notis reports observations rather than making unsupported claims about rule behavior.
Questions about this workflow
Will this edit the Helpdesk rules?
No. The selected action lists rules; it does not create or modify them.
Why include Coinmarketcap?
It provides context about the tracked crypto assets relevant to the support process review; it does not prove a rule should change.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Coinmarketcap to Helpdesk. A trigger fires from one place; an action lands in another.
Coinmarketcap triggers
Helpdesk actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
List Agents
Tool to list agents. Use when you need to retrieve all agents on the account.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
List Canned Responses
Tool to list canned responses. Use when you need to retrieve all predefined reply templates for tickets.
List Contacts
Tool to list contacts. Use when you need to retrieve contacts with optional filters and pagination.
List Custom Fields
Tool to list all custom fields defined in the account. Use when you need to view or manage custom fields. Only callable after authentication.
List Email Domains
Tool to list email domains configured for the account. Use when you need to retrieve all configured email domains after authenticating.
List Licenses
Tool to list all licenses for an account. Use when you need to retrieve license configurations.
List Reply Addresses
Tool to retrieve reply addresses. Use when you need to fetch all configured reply email addresses.
List Rules
Tool to retrieve a list of rules configured in the account. Use after authentication when you need an overview of all automation rules.
Connect any two apps with Notis in the middle.
Coinmarketcap and Helpdesk, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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