Make customer voice easier to follow up
Search public discussions for a problem your customers mention and turn useful examples into organized research tasks.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Create task in asana with specific details
Creates a new asana task; requires 'workspace', 'parent', or 'projects' for association, and 'followers', 'projects', 'tags' are set only at creation.
Why this helps
Customer signals can disappear into search results before anyone investigates them.
- Capture examples for product discovery
- Keep source URLs with the research prompt
- Create a clear place to investigate recurring themes
Setup
Build it in a few focused steps.
- 1Connect Ceramic and Asana once in the Notis portal.
- 2Create an automation in Automations, New Automation, and give it a name.
- 3Tell Notis to search public web discussions for the supplied customer problem and create an Asana research task for each useful example with a source link and what to investigate.
- 4Pick the webhook trigger and choose where run reports should go.
- 5Test with one real customer problem query.
Questions about this workflow
Does this access private customer conversations?
No. Ceramic searches public web content. Use the webhook context for the problem or audience to research.
Can it group similar findings?
You can ask Notis to summarize repeated themes and create a task for a distinct theme, citing the public sources it found.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Ceramic to Asana. A trigger fires from one place; an action lands in another.
Ceramic triggers
Asana actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Add Followers to Task
Tool to add followers to a task in asana. use this tool when you need to add one or more users as followers to a specific task. this will notify them of updates to the task.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Add Supporting Relationship to Goal
Tool to add a supporting goal relationship to a goal. use when you want to link a project, task, portfolio, or another goal as a supporting resource to a specific goal in asana.
Add task to section
Adds an existing task to a section, optionally positioning it before or after another task in that section; if no position is specified, the task is added to the end.
Create Allocation
Creates a new allocation. use when you need to schedule or assign a specific amount of a user's time per week to a task or project within a defined period.
Create a project
Creates a new asana project, requiring either a `workspace` or `team` gid for association, and returns the full project details.
Create a tag in a workspace
Creates a new tag, with properties like name and color defined in the request body, within a specific asana workspace (using `workspace gid`); this tag helps categorize tasks, is confined to the workspace, and is not automatically applied to tasks.
Create task in asana with specific details
Creates a new asana task; requires 'workspace', 'parent', or 'projects' for association, and 'followers', 'projects', 'tags' are set only at creation.
Create Attachment for Task
Tool to upload an attachment to a task. use when you need to attach a file to a specific task in asana.
Connect any two apps with Notis in the middle.
Ceramic and Asana, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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