Bring the right people into Braze escalation follow-up
Make sure stakeholders see task updates without asking someone to forward them.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Add Followers to Task
Tool to add followers to a task in asana. use this tool when you need to add one or more users as followers to a specific task. this will notify them of updates to the task.
Why this helps
Important customer escalations can stall when the people who need updates are not following the work.
- Keep stakeholders informed of task updates
- Reduce manual notification chasing
- Make escalation ownership more visible
Setup
Build it in a few focused steps.
- 1Connect Braze and Asana once in the Notis portal.
- 2Create an automation in Automations, New Automation, and give it a name.
- 3In one instruction, tell Notis to add the supplied stakeholders as followers to the identified Asana escalation task.
- 4Pick the webhook trigger and choose where run reports should go.
- 5Test with one real Braze escalation request sent to the Notis webhook.
Questions about this workflow
Will followers be notified?
The Asana action adds followers to the task, which notifies them of task updates.
What should the request include?
Provide the Asana task and the users who should follow it.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Braze to Asana. A trigger fires from one place; an action lands in another.
Braze triggers
Asana actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Add Followers to Task
Tool to add followers to a task in asana. use this tool when you need to add one or more users as followers to a specific task. this will notify them of updates to the task.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Add Supporting Relationship to Goal
Tool to add a supporting goal relationship to a goal. use when you want to link a project, task, portfolio, or another goal as a supporting resource to a specific goal in asana.
Add task to section
Adds an existing task to a section, optionally positioning it before or after another task in that section; if no position is specified, the task is added to the end.
Create Allocation
Creates a new allocation. use when you need to schedule or assign a specific amount of a user's time per week to a task or project within a defined period.
Create a project
Creates a new asana project, requiring either a `workspace` or `team` gid for association, and returns the full project details.
Create a tag in a workspace
Creates a new tag, with properties like name and color defined in the request body, within a specific asana workspace (using `workspace gid`); this tag helps categorize tasks, is confined to the workspace, and is not automatically applied to tasks.
Create task in asana with specific details
Creates a new asana task; requires 'workspace', 'parent', or 'projects' for association, and 'followers', 'projects', 'tags' are set only at creation.
Create Attachment for Task
Tool to upload an attachment to a task. use when you need to attach a file to a specific task in asana.
Connect any two apps with Notis in the middle.
Braze and Asana, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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