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Review chatbot follow-ups against Asana work

Use one scheduled check to see which customer follow-ups already have visible work in Asana.

Trigger

Recurring schedule

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

Action

Get multiple tasks

Retrieves a list of tasks, allowing filtering by assignee (requires `workspace`), project, section, `completed since`, and `modified since`; `workspace` also requires `assignee`.

Why this helps

A busy team can lose track of whether chatbot follow-ups were captured and still need attention.

  • Review a relevant task list in Asana on a recurring cadence.
  • Surface follow-ups that may need attention based on supplied conversation data.
  • Reduce the need to manually compare inbox context with task lists.

Setup

Build it in a few focused steps.

  • 1Connect BotPenguin and Asana once in the Notis portal.
  • 2Create an automation in Automations, New Automation, and name it for the follow-up review.
  • 3Tell Notis which supplied conversation data to compare and what relevant Asana tasks to retrieve and summarize.
  • 4Choose the notis_cron trigger, set the schedule, and choose where run reports should go.
  • 5Test with one real review sample and confirm the data includes enough detail to identify the follow-ups.

Questions about this workflow

Can this find a matching task automatically?

Notis can analyze the returned Asana task data and conversation information supplied to the run. If a reliable matching key is needed, include it in the supplied information.

What does the Asana task lookup support?

The listed action retrieves multiple tasks and supports filters such as project, section, assignee, and modified time, subject to its required parameters.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link BotPenguin to Asana. A trigger fires from one place; an action lands in another.

BotPenguin triggers

Asana actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Add Followers to Task

Tool to add followers to a task in asana. use this tool when you need to add one or more users as followers to a specific task. this will notify them of updates to the task.

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Add Supporting Relationship to Goal

Tool to add a supporting goal relationship to a goal. use when you want to link a project, task, portfolio, or another goal as a supporting resource to a specific goal in asana.

ActionInstant

Add task to section

Adds an existing task to a section, optionally positioning it before or after another task in that section; if no position is specified, the task is added to the end.

ActionInstant

Create Allocation

Creates a new allocation. use when you need to schedule or assign a specific amount of a user's time per week to a task or project within a defined period.

ActionInstant

Create a project

Creates a new asana project, requiring either a `workspace` or `team` gid for association, and returns the full project details.

ActionInstant

Create a tag in a workspace

Creates a new tag, with properties like name and color defined in the request body, within a specific asana workspace (using `workspace gid`); this tag helps categorize tasks, is confined to the workspace, and is not automatically applied to tasks.

ActionInstant

Create task in asana with specific details

Creates a new asana task; requires 'workspace', 'parent', or 'projects' for association, and 'followers', 'projects', 'tags' are set only at creation.

ActionInstant

Create Attachment for Task

Tool to upload an attachment to a task. use when you need to attach a file to a specific task in asana.

ActionInstant

Connect any two apps with Notis in the middle.

BotPenguin and Asana, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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