Turn actionable Basin support reports into Asana tasks
Give each issue a clear home in your team's task list.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Create task in asana with specific details
Creates a new asana task; requires 'workspace', 'parent', or 'projects' for association, and 'followers', 'projects', 'tags' are set only at creation.
Why this helps
Support reports need triage, but copying details into a task adds delay and another chance to lose the issue.
- Create a trackable task for each actionable report.
- Summarize the issue while retaining the reporter's useful details.
- Reduce the time between receiving a report and beginning triage.
Setup
Build it in a few focused steps.
- 1Connect Basin and Asana once in the Notis portal.
- 2Create an automation in the portal or tell Notis from any channel what outcome you want.
- 3In one instruction, ask Notis to create an Asana task for each actionable Basin support report, summarizing the issue and retaining relevant response details.
- 4Choose a webhook trigger and select where run reports should go.
- 5Test with one real support report and check that the task summary is accurate.
Questions about this workflow
Will every support response become a task?
Your instruction can ask Notis to create tasks only for actionable reports. The webhook must include enough response information to judge that.
Can Notis determine issue severity?
It can summarize or classify information in the response. A severity rubric should be supplied in your instruction if you want consistent labels.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Basin to Asana. A trigger fires from one place; an action lands in another.
Basin triggers
Asana actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Add Followers to Task
Tool to add followers to a task in asana. use this tool when you need to add one or more users as followers to a specific task. this will notify them of updates to the task.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Add Supporting Relationship to Goal
Tool to add a supporting goal relationship to a goal. use when you want to link a project, task, portfolio, or another goal as a supporting resource to a specific goal in asana.
Add task to section
Adds an existing task to a section, optionally positioning it before or after another task in that section; if no position is specified, the task is added to the end.
Create Allocation
Creates a new allocation. use when you need to schedule or assign a specific amount of a user's time per week to a task or project within a defined period.
Create a project
Creates a new asana project, requiring either a `workspace` or `team` gid for association, and returns the full project details.
Create a tag in a workspace
Creates a new tag, with properties like name and color defined in the request body, within a specific asana workspace (using `workspace gid`); this tag helps categorize tasks, is confined to the workspace, and is not automatically applied to tasks.
Create task in asana with specific details
Creates a new asana task; requires 'workspace', 'parent', or 'projects' for association, and 'followers', 'projects', 'tags' are set only at creation.
Create Attachment for Task
Tool to upload an attachment to a task. use when you need to attach a file to a specific task in asana.
Connect any two apps with Notis in the middle.
Basin and Asana, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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