Give customer impact incidents a shared project update
Make reported impact and response progress visible in the project where the team coordinates its work.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Create Project Status Update
Tool to create a new status update on a project. use when you need to communicate the current status, progress, or any blockers related to a specific project.
Why this helps
When incident context is split across systems, collaborators may not know who is affected or what is blocked.
- Share impact context with project collaborators
- Keep reported blockers visible
- Reduce repeated status checks across tools
Setup
Build it in a few focused steps.
- 1Connect Backendless and Asana once in the Notis portal.
- 2Create an automation in the portal or tell Notis from any channel.
- 3Describe how to turn the incident details and reported impact into a concise project update.
- 4Choose a webhook trigger and select where run reports should go.
- 5Test with one real incident report and its project reference.
Questions about this workflow
Will it infer how many customers are affected?
Only if Backendless reports that information or you provide it. The update should make missing details clear.
Does this create an incident task?
This workflow posts a status update to a project. Use a separate task workflow if the incident also needs a tracked task.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Backendless to Asana. A trigger fires from one place; an action lands in another.
Backendless triggers
Asana actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Add Followers to Task
Tool to add followers to a task in asana. use this tool when you need to add one or more users as followers to a specific task. this will notify them of updates to the task.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Add Supporting Relationship to Goal
Tool to add a supporting goal relationship to a goal. use when you want to link a project, task, portfolio, or another goal as a supporting resource to a specific goal in asana.
Add task to section
Adds an existing task to a section, optionally positioning it before or after another task in that section; if no position is specified, the task is added to the end.
Create Allocation
Creates a new allocation. use when you need to schedule or assign a specific amount of a user's time per week to a task or project within a defined period.
Create a project
Creates a new asana project, requiring either a `workspace` or `team` gid for association, and returns the full project details.
Create a tag in a workspace
Creates a new tag, with properties like name and color defined in the request body, within a specific asana workspace (using `workspace gid`); this tag helps categorize tasks, is confined to the workspace, and is not automatically applied to tasks.
Create task in asana with specific details
Creates a new asana task; requires 'workspace', 'parent', or 'projects' for association, and 'followers', 'projects', 'tags' are set only at creation.
Create Attachment for Task
Tool to upload an attachment to a task. use when you need to attach a file to a specific task in asana.
Connect any two apps with Notis in the middle.
Backendless and Asana, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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