Create support tasks with the right people included
Capture the case and include its collaborators when the Asana task is first created.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Create task in asana with specific details
Creates a new asana task; requires 'workspace', 'parent', or 'projects' for association, and 'followers', 'projects', 'tags' are set only at creation.
Why this helps
Support work often needs a task plus a second pass to bring the right people into the loop.
- Create a trackable support item from a case request.
- Include supplied followers as part of task creation.
- Reduce the extra step of adding collaborators later.
Setup
Build it in a few focused steps.
- 1Connect Authyo and Asana once in the Notis portal.
- 2Create an automation in Automations, New Automation, and name it.
- 3Tell Notis to create an Asana task from each support case sent to the webhook and include the supplied followers.
- 4Choose the webhook trigger and a report channel.
- 5Test with one real case and verify the task and followers.
Questions about this workflow
Can followers be added when the task is created?
Yes. The listed create task action supports followers at creation time. Include the intended people in the request context.
Does this create a support case in Authyo?
No. It creates an Asana task from a case sent by your service.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Authyo to Asana. A trigger fires from one place; an action lands in another.
Authyo triggers
Asana actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Add Followers to Task
Tool to add followers to a task in asana. use this tool when you need to add one or more users as followers to a specific task. this will notify them of updates to the task.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Add Supporting Relationship to Goal
Tool to add a supporting goal relationship to a goal. use when you want to link a project, task, portfolio, or another goal as a supporting resource to a specific goal in asana.
Add task to section
Adds an existing task to a section, optionally positioning it before or after another task in that section; if no position is specified, the task is added to the end.
Create Allocation
Creates a new allocation. use when you need to schedule or assign a specific amount of a user's time per week to a task or project within a defined period.
Create a project
Creates a new asana project, requiring either a `workspace` or `team` gid for association, and returns the full project details.
Create a tag in a workspace
Creates a new tag, with properties like name and color defined in the request body, within a specific asana workspace (using `workspace gid`); this tag helps categorize tasks, is confined to the workspace, and is not automatically applied to tasks.
Create task in asana with specific details
Creates a new asana task; requires 'workspace', 'parent', or 'projects' for association, and 'followers', 'projects', 'tags' are set only at creation.
Create Attachment for Task
Tool to upload an attachment to a task. use when you need to attach a file to a specific task in asana.
Connect any two apps with Notis in the middle.
Authyo and Asana, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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