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Get Quick Decisions: Interactive Lists for Multi-Step Task Updates

An Asana task is updated with new requirements. Instead of describing three options in a task comment, Notis sends an interactive WhatsApp list: 'Revise Design,' 'Escalate to Lead,' or 'Defer to Next Sprint.' One tap and the path is clear.

Trigger

Task Updated

Triggers when a task is updated in a project.

Action

Send interactive list

Send an interactive list message to a whatsapp number. list messages allow users to select from up to 10 options in a structured format. great for menus, catalogs, or choices. note: the message will be delivered to the recipient only if they have texted first.

Why this helps

Tasks need decisions, but writing out options in Asana comments is unclear. Team members miss the choices or pick differently, leading to rework and misalignment.

  • Instant decision prompts without meetings
  • Clear task path options
  • Reduced rework from misalignment
  • Faster task resolution

Setup

Build it in a few focused steps.

  • 1Connect Asana and WhatsApp to Notis.
  • 2Create an automation: 'When a task is updated with specific decision criteria, send an interactive WhatsApp list with the available paths forward.'
  • 3Notis will help define the decision points and list options.
  • 4Test by updating a task and observing the decision list on WhatsApp.

Questions about this workflow

Can list options change based on task context?

Yes. Tell Notis: 'if the task is marked urgent, show expedited options; if routine, show standard paths.' Conditional logic applies.

What happens after someone selects an option?

You define it. Selection could move the task, add a tag, notify stakeholders, or trigger another automation. Tell Notis the desired outcome.

Can I include explanatory text for each option?

Yes. Each list item can include a description so people understand the consequences before tapping.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Asana to Whatsapp. A trigger fires from one place; an action lands in another.

Asana triggers

Whatsapp actions

Attachment Added to Task

Triggers when an attachment is added to a task.

TriggerInstant

Create message template

Create a new message template for the whatsapp business account. templates must be approved by whatsapp before they can be used. templates are required for marketing messages and messages sent outside the 24-hour window.

ActionInstant

New Comment on Task

Triggers when a comment is added to a task in a project.

TriggerInstant

Delete message template

Delete a message template from the whatsapp business account. this permanently removes the template and it cannot be recovered. only delete templates that are no longer needed.

ActionInstant

New Task Created

Triggers when a new task is created in a project.

TriggerInstant

Get business profile

Get the business profile information for a whatsapp business phone number. this includes business details like description, address, website, and contact info.

ActionInstant

Task Moved to Section

Triggers when a task is moved to a section in a project.

TriggerInstant

Get media

Get information about uploaded media including a temporary download url. the download url is valid for 5 minutes and can be used to retrieve the actual media file. this is useful for downloading media that was sent to your whatsapp number.

ActionInstant

Tag Added to Task

Triggers when a tag is added to a task. Note: Asana's event structure is inverted for tag events — the resource is the task and the parent is the tag. So parent.gid gives the tag GID.

TriggerInstant

Get media info

Get metadata about uploaded media without generating a download url. this is useful for checking file size, type, and hash without downloading the file. use get media if you need the actual download url.

ActionInstant

Task Updated

Triggers when a task is updated in a project.

TriggerInstant

Get message templates

Get all message templates for the whatsapp business account. templates are required for sending messages outside the 24-hour window and for marketing/utility messages.

ActionInstant

Get phone number

Get details of a specific phone number associated with a whatsapp business account.

ActionInstant

Get phone numbers

Get all phone numbers associated with a whatsapp business account (waba).

ActionInstant

Connect any two apps with Notis in the middle.

Not just Asana and Whatsapp. Any combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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