Speed Up Approvals: Interactive Buttons for Asana Workflow Moves
A designer's work moves to 'Client Review' in Asana. Notis sends the client an interactive WhatsApp message: 'Tap Approved to sign off, Request Changes for feedback, or Escalate for legal review.'
Trigger
Task Moved to Section
Triggers when a task is moved to a section in a project.
Action
Send interactive buttons
Send an interactive button message to a whatsapp number. button messages allow users to quickly respond by tapping up to 3 predefined buttons. perfect for yes/no questions, quick choices, or call-to-action scenarios. note: the message will be delivered to the recipient only if they have texted first.
Why this helps
Approval delays tank timelines. Reviewers miss notifications, approvals sit in limbo, and teams waste time chasing status instead of moving forward.
- Instant approval notifications via WhatsApp
- One-tap approval or feedback responses
- Reduced approval delays and escalations
- Clear workflow status visibility
Setup
Build it in a few focused steps.
- 1Connect Asana and WhatsApp to Notis.
- 2Create an automation: 'When a task moves to the Client Review section, send an interactive WhatsApp message to the client with options: Approved, Request Changes, Escalate.'
- 3Notis will set up the button rules and route responses appropriately (e.g., 'Approved' moves task to next section).
- 4Test by moving a task to the review section and verifying button options appear on WhatsApp.
Questions about this workflow
Can I send the approval message to multiple people?
Yes. Tell Notis: 'send to both the client contact and internal stakeholder.' Multiple recipients get the same approval options.
What if someone taps 'Request Changes'?
You decide the action. It could add a comment to the task, move it back to a revision section, or create a follow-up reminder. Tell Notis the desired outcome.
Can I track who approved what?
Yes. Notis logs which user tapped which button and when. You can pull approval reports or set up automated logging.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Asana to Whatsapp. A trigger fires from one place; an action lands in another.
Asana triggers
Whatsapp actions
Attachment Added to Task
Triggers when an attachment is added to a task.
Create message template
Create a new message template for the whatsapp business account. templates must be approved by whatsapp before they can be used. templates are required for marketing messages and messages sent outside the 24-hour window.
New Comment on Task
Triggers when a comment is added to a task in a project.
Delete message template
Delete a message template from the whatsapp business account. this permanently removes the template and it cannot be recovered. only delete templates that are no longer needed.
New Task Created
Triggers when a new task is created in a project.
Get business profile
Get the business profile information for a whatsapp business phone number. this includes business details like description, address, website, and contact info.
Task Moved to Section
Triggers when a task is moved to a section in a project.
Get media
Get information about uploaded media including a temporary download url. the download url is valid for 5 minutes and can be used to retrieve the actual media file. this is useful for downloading media that was sent to your whatsapp number.
Tag Added to Task
Triggers when a tag is added to a task. Note: Asana's event structure is inverted for tag events — the resource is the task and the parent is the tag. So parent.gid gives the tag GID.
Get media info
Get metadata about uploaded media without generating a download url. this is useful for checking file size, type, and hash without downloading the file. use get media if you need the actual download url.
Task Updated
Triggers when a task is updated in a project.
Get message templates
Get all message templates for the whatsapp business account. templates are required for sending messages outside the 24-hour window and for marketing/utility messages.
Get phone number
Get details of a specific phone number associated with a whatsapp business account.
Get phone numbers
Get all phone numbers associated with a whatsapp business account (waba).
Connect any two apps with Notis in the middle.
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When this happens · Trigger
Do this · Action
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