Process Refunds Instantly on Request
Customer asks for a refund in a comment, and Notis posts the refund to Stripe immediately. No forgetting, no delays, just speed and fairness.
Trigger
New Comment on Task
Triggers when a comment is added to a task in a project.
Action
Create Refund
Creates a full or partial refund in stripe, targeting either a specific charge id or a payment intent id.
Why this helps
Refund requests sit in comments and get lost, damaging customer relationships. Manual refund processing is slow, and customers feel delayed.
- Refunds processed instantly without waiting for manual review
- Customers see fairness immediately, improving trust
- Reduces refund-related customer support overhead
- Prevents refund requests from being forgotten
Setup
Build it in a few focused steps.
- 1Connect Asana and Stripe to Notis.
- 2Tell Notis: 'When someone comments on a task asking for a refund, issue a refund in Stripe.'
- 3Specify the refund amount or tell Notis to use the last charge amount.
- 4Select your notification channel.
- 5Test by commenting 'I need a refund' on a test task.
- 6Verify the refund posts to Stripe and reaches the customer.
Questions about this workflow
How much does Notis refund automatically?
You can specify a default amount, refund the full last charge, or require approval first. Tell Notis your refund policy.
What if I want to review refund requests before they process?
Tell Notis to flag refund requests for your approval. Notis sends you the request, you approve, and it processes.
Does this work for partial refunds?
Yes. Tell Notis the refund amount (percentage or fixed), and it issues a partial refund accordingly.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Asana to Stripe. A trigger fires from one place; an action lands in another.
Asana triggers
Stripe actions
Attachment Added to Task
Triggers when an attachment is added to a task.
Cancel subscription
Cancels a customer's active stripe subscription at the end of the current billing period, with options to invoice immediately for metered usage and prorate charges for unused time.
New Comment on Task
Triggers when a comment is added to a task in a project.
Confirm payment intent
Confirms a stripe paymentintent to finalize a payment; a `return url` is necessary if the payment method requires customer redirection.
New Task Created
Triggers when a new task is created in a project.
Create Customer
Creates a new customer in stripe, required for creating charges or subscriptions; an email is highly recommended for customer communications.
Task Moved to Section
Triggers when a task is moved to a section in a project.
Create an invoice
Creates a new draft stripe invoice for a customer; use to revise an existing invoice, bill for a specific subscription (which must belong to the customer), or apply detailed customizations.
Tag Added to Task
Triggers when a tag is added to a task. Note: Asana's event structure is inverted for tag events — the resource is the task and the parent is the tag. So parent.gid gives the tag GID.
Create payment intent
Creates a stripe paymentintent to initiate and process a customer's payment; using `application fee amount` for a connected account requires the `stripe-account` header.
Task Updated
Triggers when a task is updated in a project.
Create a price
Creates a new stripe price for a product, defining its charges (one-time or recurring) and billing scheme; requires either an existing `product` id or `product data`.
Create product
Creates a new product in stripe, encoding the request as `application/x-www-form-urlencoded` by flattening nested structures.
Create Refund
Creates a full or partial refund in stripe, targeting either a specific charge id or a payment intent id.
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When this happens · Trigger
Do this · Action
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