Review recent Delighted feedback on a schedule
Give customer feedback a regular place in your operating rhythm without hunting through survey records.
Trigger
Recurring schedule
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Action
List Survey Responses
Tool to retrieve all survey responses for your account with pagination support and optional filtering. Use when you need to access survey feedback data, filter by date range, trend, person, or sort by creation/update time. Supports expanding person details and notes.
Why this helps
Survey responses pile up when reviewing customer feedback competes with day-to-day work.
- Create a recurring moment to review customer feedback.
- Ask Notis to summarize response themes and trends in the available data.
- Reduce the time spent paging through individual survey responses.
Setup
Build it in a few focused steps.
- 1Connect Delighted once in the Notis portal.
- 2Create an automation in Automations, New Automation, or tell Notis the outcome in plain language from any channel.
- 3In one instruction, ask Notis to retrieve recent Delighted survey responses and summarize the themes, notable feedback, and available NPS trends.
- 4Pick a recurring schedule, choose a report channel, and test with one real response review.
Questions about this workflow
Can the summary compare against an older baseline?
Only if that baseline is included in the data available to Notis or you provide it in the instruction. The response list action provides responses and supports filtering and pagination.
Can I focus on a date range?
Yes. Describe the period to review in your instruction. The action supports optional filtering by date and other response details.
Will it include every response?
The action supports pagination. The review can use the returned response data and its available pagination behavior.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Asana to Delighted. A trigger fires from one place; an action lands in another.
Asana triggers
Delighted actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Add Person to Autopilot Email
Tool to add a person to Autopilot or update their properties for email-based surveys. Use when you need to enroll a person in scheduled email surveys or update their custom properties.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Add Person to Autopilot SMS
Tool to add a person to Autopilot or update their properties for SMS-based surveys. Use when you need to schedule automated survey delivery via SMS.
Attachment Added to Task
Triggers when an attachment is added to a task.
Create or Update Person
Tool to create or update a person and schedule a survey email. Use when you need to add a new person to Delighted, update existing person details, or schedule a survey with custom properties for segmentation.
New Comment on Task
Triggers when a comment is added to a task in a project.
Delete Pending Survey Requests
Tool to remove all pending (scheduled but not yet sent) survey requests for a person. Use when you need to cancel all future surveys for a specific email address.
New Task Created
Triggers when a new task is created in a project.
Delete Person
Tool to remove a person and all associated data from Delighted. Use when you need to permanently delete a person's information. Deletion includes surveys, responses, properties, Autopilot membership, survey history, and unsubscribe/bounce status.
Task Moved to Section
Triggers when a task is moved to a section in a project.
Get Autopilot Email Configuration
Tool to retrieve the current Autopilot configuration for email distribution. Returns configuration details including whether Autopilot is active, survey frequency, and timestamps.
Tag Added to Task
Triggers when a tag is added to a task. Note: Asana's event structure is inverted for tag events — the resource is the task and the parent is the tag. So parent.gid gives the tag GID.
Get Autopilot SMS Configuration
Tool to retrieve the current Autopilot configuration for SMS distribution. Use when you need to check whether Autopilot is enabled, review survey frequency settings, or examine configuration timestamps for SMS surveys.
Task Updated
Triggers when a task is updated in a project.
List Autopilot SMS Memberships
Tool to retrieve all Autopilot memberships for SMS distribution platform. Use when you need to list people enrolled in Autopilot SMS or filter by specific person details.
Connect any two apps with Notis in the middle.
Asana and Delighted, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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