Use an Asana tag to log SMS activity in Close
A dedicated message tag can help keep customer communication records close to the lead.
Trigger
Tag Added to Task
Triggers when a tag is added to a task. Note: Asana's event structure is inverted for tag events — the resource is the task and the parent is the tag. So parent.gid gives the tag GID.
Action
Create SMS Message
This tool creates a new sms message in close. the tool allows sending immediate sms messages or logging received sms messages using the provided phone numbers and message content. it includes parameters such as local phone, remote phone, text, status, and source.
Why this helps
Teams document SMS work in Asana but lack a consistent CRM activity trail.
- Create a clear tagging handoff for documented SMS.
- Keep message details with CRM activity.
- Avoid creating records when critical information is missing.
Setup
Build it in a few focused steps.
- 1Connect Asana and Close once in the Notis portal.
- 2Create an automation in the portal or tell Notis in plain language from any channel.
- 3Describe the SMS documentation tag and tell Notis to log only actual sent or received messages with enough details.
- 4Pick the Asana Tag Added to Task trigger and choose where run reports go.
- 5Test by adding the intended tag to one real SMS documentation task.
Questions about this workflow
How does the Asana tag event identify the tag?
The event is inverted: the task is the resource and the tag is the parent. The tag GID is in parent.gid.
Will a tag make Close send a text?
A Close SMS action can send immediately. Instruct Notis to log existing messages if you only want an activity record.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Asana to Close. A trigger fires from one place; an action lands in another.
Asana triggers
Close actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create SMS Message
This tool creates a new sms message in close. the tool allows sending immediate sms messages or logging received sms messages using the provided phone numbers and message content. it includes parameters such as local phone, remote phone, text, status, and source.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create Call
Creates a new call record in close.com. this tool allows you to log both inbound and outbound calls associated with a lead, supporting parameters such as lead id, direction, and optional support for contact id, phone, duration, note, recording url, and user id.
Attachment Added to Task
Triggers when an attachment is added to a task.
Create Lead
This tool creates a new lead in close crm. it allows users to create a lead with basic company information and optional contact details, including company name, description, website url, lead status, contacts, and addresses. it operates by sending a request to the api endpoint /lead/ on the close crm platform.
New Comment on Task
Triggers when a comment is added to a task in a project.
Create Task
This tool creates a new task in close.com. tasks are used to track to-do items and can be associated with leads. the tool will create a task with the specified parameters using the provided text, due date, and is complete flags.
New Task Created
Triggers when a new task is created in a project.
Delete Call
This tool allows you to delete a specific call activity in close.com. it is useful for removing incorrectly logged calls or cleaning up call records. the action deletes a call activity using its unique call id and cannot be undone.
Task Moved to Section
Triggers when a task is moved to a section in a project.
Get Notes
This tool retrieves a list of note activities from close. it allows users to fetch notes with optional filtering parameters, including filtering by lead id, user id, and date ranges. the tool returns details such as note content, creation and update dates, and any associated attachments.
Tag Added to Task
Triggers when a tag is added to a task. Note: Asana's event structure is inverted for tag events — the resource is the task and the parent is the tag. So parent.gid gives the tag GID.
Task Updated
Triggers when a task is updated in a project.
Connect any two apps with Notis in the middle.
Asana and Close, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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