Report a Messaging Issue When an Asana Task Is Blocked
Make a blocked delivery problem actionable by creating the ClickSend issue report at the point it needs escalation.
Trigger
Task Moved to Section
Triggers when a task is moved to a section in a project.
Action
Create Delivery Issue
Tool to create a delivery issue report in ClickSend. Use when you need to report problems with message delivery such as messages not being received or delivery failures.
Why this helps
Messaging problems can stay unresolved when a blocked task does not trigger a concrete escalation.
- Connect a blocked stage with a concrete reporting action.
- Keep issue details in the task context.
- Reduce forgotten escalation steps.
Setup
Build it in a few focused steps.
- 1Connect Asana and ClickSend once in the Notis portal.
- 2Create an automation in Automations, New Automation, and give it a name.
- 3Name the blocked section and ask Notis to create a delivery issue report from relevant task details when a messaging problem is documented.
- 4Choose the Asana Task Moved to Section trigger and select where run reports should go.
- 5Test with one real blocked task describing a ClickSend delivery problem.
Questions about this workflow
Does a blocked task by itself contain enough for a report?
The task should include the delivery problem details needed for a useful issue report.
Will this unblock the task?
No. It creates a ClickSend delivery issue report; task status changes remain a separate action.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Asana to ClickSend. A trigger fires from one place; an action lands in another.
Asana triggers
ClickSend actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
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Connect any two apps with Notis in the middle.
Asana and ClickSend, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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