Reply to Chatbotkit conversations from Asana
Keep support moving from the task where your team is already working.
Trigger
New Comment on Task
Triggers when a comment is added to a task in a project.
Action
Complete Conversation
Tool to send a message to a conversation and receive the bot’s reply. use after retrieving or initiating a conversation id.
Why this helps
Support replies stall when task discussions and live chatbot conversations live in separate tools.
- Respond without switching away from Asana task discussions.
- Use the task comment to set the reply intent and context.
- Receive the bot's response for a quick review.
Setup
Build it in a few focused steps.
- 1Connect Asana and Chatbotkit once in the Notis portal.
- 2Create an automation and describe the reply outcome in one instruction.
- 3Pick the Asana New Comment on Task trigger.
- 4Choose where run reports should go, then test with a real comment that includes a conversation ID and reply direction.
Questions about this workflow
What should the comment include?
Include the Chatbotkit conversation ID and the outcome or reply direction. Notis uses the returned conversation response in its run report.
Does this work for every Asana comment?
Use a comment that clearly asks for a reply and includes a conversation ID. The trigger fires for comments added to a task in a project.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Asana to Chatbotkit. A trigger fires from one place; an action lands in another.
Asana triggers
Chatbotkit actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Complete Conversation
Tool to send a message to a conversation and receive the bot’s reply. use after retrieving or initiating a conversation id.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create Integration
Tool to create a new integration. use when you need to set up a support channel integration for a bot after collecting the integration details.
Attachment Added to Task
Triggers when an attachment is added to a task.
Create Skillset
Tool to create a new skillset. use when you need to group multiple skills into a single reusable unit.
New Comment on Task
Triggers when a comment is added to a task in a project.
List Bots
Tool to retrieve a paginated list of all bots. use when you need to browse or manage multiple bots, and iterate pages via cursor.
New Task Created
Triggers when a new task is created in a project.
List conversation messages
Tool to list messages in a conversation with pagination. use after obtaining a conversation id to fetch messages page by page.
Task Moved to Section
Triggers when a task is moved to a section in a project.
List Conversations
Tool to retrieve a paginated list of conversations. use when you need to page through conversation history.
Tag Added to Task
Triggers when a tag is added to a task. Note: Asana's event structure is inverted for tag events — the resource is the task and the parent is the tag. So parent.gid gives the tag GID.
List Datasets
Tool to list datasets. use when you need to browse or paginate through available datasets.
Task Updated
Triggers when a task is updated in a project.
List Integrations
Tool to retrieve a list of trigger integrations. use when you need to browse or manage configured trigger integrations and iterate pages via cursor.
Connect any two apps with Notis in the middle.
Asana and Chatbotkit, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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