Keep BotStar chat details current with Asana comments
Carry useful updates from task discussion into the live chat session already in progress.
Trigger
New Comment on Task
Triggers when a comment is added to a task in a project.
Action
Livechat update
Tool to update user details on the current live chat session. use when you need to modify user profile attributes during an active conversation.
Why this helps
Important context gets added in an Asana comment, while the active chat session still reflects older details.
- Bring relevant comment context into an active chat session.
- Avoid retyping updates across tools.
- Keep the current conversation aligned with task discussion.
Setup
Build it in a few focused steps.
- 1Connect Asana and BotStar once in the Notis portal.
- 2Create an automation in Automations, New Automation, and give it a name and prompt.
- 3Tell Notis to use relevant new task comments to update user details on the current BotStar session.
- 4Pick Asana's New Comment on Task trigger and choose where run reports go.
- 5Test with one real comment example.
Questions about this workflow
Will this create a new BotStar conversation?
No. The selected action updates user details on the current live chat session.
What information can Notis use?
It can use details present in the comment event and context returned by connected apps. If a required profile attribute is absent, supply it in your instruction or omit it.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Asana to Botstar. A trigger fires from one place; an action lands in another.
Asana triggers
Botstar actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
BotStar LiveChat onClose Callback
Tool to register a callback when the chat window is closed. use after the widget is initialized. example prompt: "register an onclose handler that logs 'goodbye!' to the console."
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Get BotStar Application IDs
Tool to retrieve the botstar application id (`appid`). use when initializing or reinitializing the live chat widget.
Attachment Added to Task
Triggers when an attachment is added to a task.
Livechat boot
Tool to reinitialize the live chat widget with provided data. use after initial load to reset or update widget configuration.
New Comment on Task
Triggers when a comment is added to a task in a project.
Close BotStar Livechat Widget
Tool to hide the live chat window. use when the chat widget is configured in livechat or popup mode.
New Task Created
Triggers when a new task is created in a project.
Livechat on open
Tool to register a callback when the chat window is opened. use after widget initialization.
Task Moved to Section
Triggers when a task is moved to a section in a project.
Livechat open
Tool to show the live chat window. use after the widget has been bootstrapped with botstarapi('boot') to programmatically open the chat window (mode must be 'livechat' or 'popup').
Tag Added to Task
Triggers when a tag is added to a task. Note: Asana's event structure is inverted for tag events — the resource is the task and the parent is the tag. So parent.gid gives the tag GID.
Livechat update
Tool to update user details on the current live chat session. use when you need to modify user profile attributes during an active conversation.
Task Updated
Triggers when a task is updated in a project.
Get BotStar Webview Parameter
Tool to retrieve a parameter value passed from the botstar chatbot to the webview. use inside onchatbotready after your page loads in modal mode with bs:input meta tags.
Connect any two apps with Notis in the middle.
Asana and Botstar, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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