Turn support handoffs into Agiled tickets
When an Asana task moves into your support section, Notis can open an Agiled ticket from the details it can access.
Trigger
Task Moved to Section
Triggers when a task is moved to a section in a project.
Action
Create Ticket
Tool to create a new support ticket in agiled. use after gathering all required ticket details (subject, message, priority, user id).
Why this helps
Support issues buried in project sections can lose visibility when the team switches tools to manage customer requests.
- Make support handoffs easier to find
- Reduce manual ticket re-entry
- Keep issue intake connected to project work
Setup
Build it in a few focused steps.
- 1Connect Asana and Agiled once in the Notis portal.
- 2Create an automation in Automations, New Automation, and name it for the support handoff.
- 3In one instruction, tell Notis to create an Agiled ticket when an Asana task moves to the support section, using available ticket details.
- 4Pick the Asana Task Moved to Section trigger and choose where run reports should go.
- 5Test with one real task move and review the ticket created in Agiled.
Questions about this workflow
Does the trigger let me build a section filter?
No custom filters are configured in Notis. Choose the Task Moved to Section event and describe the intended section and ticket outcome in your instruction.
What if the Asana task does not contain all ticket details?
The Create Ticket action requires ticket details such as subject, message, priority, and user id. Supply missing information in your instruction or ensure it is available before the automation runs.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Asana to Agiled. A trigger fires from one place; an action lands in another.
Asana triggers
Agiled actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create Expense
Tool to create a new expense in agiled. use after gathering expense details and authenticating with your api key.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create Project
Tool to create a new project in agiled. use when you have collected all project details and need to set up the project before assigning tasks. example: "create a new project named website redesign with start date 2023-09-01 and status in progress."
Attachment Added to Task
Triggers when an attachment is added to a task.
Create Task
Tool to create a new task in agiled. use when you have all task details and want to add it to your project board. example: "create a task titled 'draft specs' for project 45, assigned to user 7, priority normal, due date 2025-11-05."
New Comment on Task
Triggers when a comment is added to a task in a project.
Create Ticket
Tool to create a new support ticket in agiled. use after gathering all required ticket details (subject, message, priority, user id).
New Task Created
Triggers when a new task is created in a project.
Get Contacts
Tool to retrieve a list of all contacts. use after configuring the api key to fetch contacts with optional pagination or search filters.
Task Moved to Section
Triggers when a task is moved to a section in a project.
Get Currencies
Tool to list currencies. use when you need to fetch available currency options after authentication.
Tag Added to Task
Triggers when a tag is added to a task. Note: Asana's event structure is inverted for tag events — the resource is the task and the parent is the tag. So parent.gid gives the tag GID.
Get Deals
Tool to retrieve a list of all deals. use after confirming your api key to list all deals for crm reporting.
Task Updated
Triggers when a task is updated in a project.
Get Employees
Tool to retrieve a list of all employees. use when you need up-to-date employee directory from agiled.
Connect any two apps with Notis in the middle.
Asana and Agiled, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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