Remind customers about upcoming Appointo appointments
A scheduled check can surface upcoming appointments and send the right reminder without a manual calendar sweep.
Trigger
Recurring schedule
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Action
Send template message
Send a template message to a whatsapp number.
Why this helps
Appointment reminders are easy to forget when they depend on someone checking the schedule throughout the day.
- Review upcoming appointments on a recurring schedule.
- Use an approved template for reminder messages.
- Reduce manual schedule checks and forgotten reminders.
Setup
Build it in a few focused steps.
- 1Connect Appointo and WhatsApp once in the Notis portal.
- 2Create an automation named for upcoming appointment reminders.
- 3Tell Notis to find appointments due within your chosen reminder window and send an approved WhatsApp template to eligible customers.
- 4Pick a recurring schedule and choose where run reports should go.
- 5Test with one real appointment and confirm the template is approved.
Questions about this workflow
Can Notis send reminders at a chosen interval before an appointment?
Describe the reminder window in the instruction, such as appointments beginning the next day. Notis can check Appointo on the schedule you select.
What is needed for a reminder message?
For outbound reminders, use a WhatsApp template that has been approved by WhatsApp.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Appointo to Whatsapp. A trigger fires from one place; an action lands in another.
Appointo triggers
Whatsapp actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create message template
Create a new message template for the whatsapp business account. templates must be approved by whatsapp before they can be used. templates are required for marketing messages and messages sent outside the 24-hour window.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Delete message template
Delete a message template from the whatsapp business account. this permanently removes the template and it cannot be recovered. only delete templates that are no longer needed.
Get business profile
Get the business profile information for a whatsapp business phone number. this includes business details like description, address, website, and contact info.
Get media
Get information about uploaded media including a temporary download url. the download url is valid for 5 minutes and can be used to retrieve the actual media file. this is useful for downloading media that was sent to your whatsapp number.
Get media info
Get metadata about uploaded media without generating a download url. this is useful for checking file size, type, and hash without downloading the file. use get media if you need the actual download url.
Get message templates
Get all message templates for the whatsapp business account. templates are required for sending messages outside the 24-hour window and for marketing/utility messages.
Get phone number
Get details of a specific phone number associated with a whatsapp business account.
Get phone numbers
Get all phone numbers associated with a whatsapp business account (waba).
Connect any two apps with Notis in the middle.
Appointo and Whatsapp, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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