Confirm Appointo appointments on WhatsApp
A new booking can trigger a clear WhatsApp confirmation with the appointment details and next steps.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Send template message
Send a template message to a whatsapp number.
Why this helps
Manually confirming each appointment takes time and leaves room for missed follow-ups.
- Send booking details soon after the webhook starts the automation.
- Use an approved template for outbound messages outside the 24-hour conversation window.
- Reduce manual confirmation work and missed details.
Setup
Build it in a few focused steps.
- 1Connect Appointo and WhatsApp once in the Notis portal.
- 2Create an automation and name it for booking confirmations.
- 3Tell Notis to look up the booking from the webhook request and send its details with an approved WhatsApp template.
- 4Choose the webhook trigger and where run reports should go.
- 5Test with one real booking and confirm the template is approved.
Questions about this workflow
Does Appointo provide the trigger for this automation?
Appointo has no listed trigger event here. A webhook request starts the automation, and the instruction can have Notis retrieve the relevant booking through Appointo.
Can this send a message outside WhatsApp's 24-hour window?
Use an approved WhatsApp template for outbound messages outside the 24-hour window. WhatsApp must approve the template before it can be used.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Appointo to Whatsapp. A trigger fires from one place; an action lands in another.
Appointo triggers
Whatsapp actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create message template
Create a new message template for the whatsapp business account. templates must be approved by whatsapp before they can be used. templates are required for marketing messages and messages sent outside the 24-hour window.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Delete message template
Delete a message template from the whatsapp business account. this permanently removes the template and it cannot be recovered. only delete templates that are no longer needed.
Get business profile
Get the business profile information for a whatsapp business phone number. this includes business details like description, address, website, and contact info.
Get media
Get information about uploaded media including a temporary download url. the download url is valid for 5 minutes and can be used to retrieve the actual media file. this is useful for downloading media that was sent to your whatsapp number.
Get media info
Get metadata about uploaded media without generating a download url. this is useful for checking file size, type, and hash without downloading the file. use get media if you need the actual download url.
Get message templates
Get all message templates for the whatsapp business account. templates are required for sending messages outside the 24-hour window and for marketing/utility messages.
Get phone number
Get details of a specific phone number associated with a whatsapp business account.
Get phone numbers
Get all phone numbers associated with a whatsapp business account (waba).
Connect any two apps with Notis in the middle.
Appointo and Whatsapp, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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