Create a Stripe refund when a booking is cancelled
Turn a cancellation and refund decision into a clear Stripe action.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Create Refund
Creates a full or partial refund in stripe, targeting either a specific charge id or a payment intent id.
Why this helps
Refund follow-up can get lost when appointment changes and payment records are handled separately.
- Keep cancellation follow-up connected to payment handling.
- Reduce manual navigation to create a refund.
- Support full or partial refunds based on the decision supplied.
Setup
Build it in a few focused steps.
- 1Connect Appointo and Stripe once in the Notis portal.
- 2Create an automation for cancellation refund handling.
- 3Tell Notis to create the refund you specify using the charge or payment intent reference in the request.
- 4Pick the webhook trigger and choose where run reports go.
- 5Test with one real cancellation example and check the refund in Stripe.
Questions about this workflow
Can Notis decide whether a booking qualifies for a refund?
Only if you supply the refund decision or a clear rule in the instruction. Appointo's description does not provide a refund policy.
What reference does Stripe need?
The listed refund action targets a charge ID or payment intent ID. Include the reference in the request.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Appointo to Stripe. A trigger fires from one place; an action lands in another.
Appointo triggers
Stripe actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Cancel subscription
Cancels a customer's active stripe subscription at the end of the current billing period, with options to invoice immediately for metered usage and prorate charges for unused time.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Confirm payment intent
Confirms a stripe paymentintent to finalize a payment; a `return url` is necessary if the payment method requires customer redirection.
Create Customer
Creates a new customer in stripe, required for creating charges or subscriptions; an email is highly recommended for customer communications.
Create an invoice
Creates a new draft stripe invoice for a customer; use to revise an existing invoice, bill for a specific subscription (which must belong to the customer), or apply detailed customizations.
Create payment intent
Creates a stripe paymentintent to initiate and process a customer's payment; using `application fee amount` for a connected account requires the `stripe-account` header.
Create a price
Creates a new stripe price for a product, defining its charges (one-time or recurring) and billing scheme; requires either an existing `product` id or `product data`.
Create product
Creates a new product in stripe, encoding the request as `application/x-www-form-urlencoded` by flattening nested structures.
Create Refund
Creates a full or partial refund in stripe, targeting either a specific charge id or a payment intent id.
Connect any two apps with Notis in the middle.
Appointo and Stripe, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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