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Review recent charges while handling booking questions

Keep transaction context close when a customer asks about an appointment payment.

Trigger

Webhook received

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

Action

List Charges

Retrieves a list of stripe charges with filtering and pagination; use valid cursor ids from previous responses for pagination, and note that charges are typically returned in reverse chronological order.

Why this helps

Payment questions can take extra time when support has to search Stripe separately.

  • Reduce manual searching during payment questions.
  • See charge records for follow-up.
  • Keep the booking support request as the starting point.

Setup

Build it in a few focused steps.

  • 1Connect Appointo and Stripe once in the Notis portal.
  • 2Create an automation for booking payment support.
  • 3Tell Notis to list Stripe charges using the customer or other supported criteria provided in the request and summarize matches.
  • 4Pick the webhook trigger and choose where run reports go.
  • 5Test with one real support example and review the returned charges.

Questions about this workflow

Does Appointo provide Stripe charge IDs?

The available Appointo description does not specify Stripe IDs. Include supported search criteria or identifiers in the webhook request.

Will this issue a refund?

No. It lists charges for review. Refunds require a separate action and decision.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Appointo to Stripe. A trigger fires from one place; an action lands in another.

Appointo triggers

Stripe actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Cancel subscription

Cancels a customer's active stripe subscription at the end of the current billing period, with options to invoice immediately for metered usage and prorate charges for unused time.

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Confirm payment intent

Confirms a stripe paymentintent to finalize a payment; a `return url` is necessary if the payment method requires customer redirection.

ActionInstant

Create Customer

Creates a new customer in stripe, required for creating charges or subscriptions; an email is highly recommended for customer communications.

ActionInstant

Create an invoice

Creates a new draft stripe invoice for a customer; use to revise an existing invoice, bill for a specific subscription (which must belong to the customer), or apply detailed customizations.

ActionInstant

Create payment intent

Creates a stripe paymentintent to initiate and process a customer's payment; using `application fee amount` for a connected account requires the `stripe-account` header.

ActionInstant

Create a price

Creates a new stripe price for a product, defining its charges (one-time or recurring) and billing scheme; requires either an existing `product` id or `product data`.

ActionInstant

Create product

Creates a new product in stripe, encoding the request as `application/x-www-form-urlencoded` by flattening nested structures.

ActionInstant

Create Refund

Creates a full or partial refund in stripe, targeting either a specific charge id or a payment intent id.

ActionInstant

Connect any two apps with Notis in the middle.

Appointo and Stripe, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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