Give appointment cancellations a clear next step
When a cancellation calls for follow-up, place the recovery work where the team can track it.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Create linear issue
Creates a new issue in a specified linear project and team, requiring a title and description, and allowing for optional properties like assignee, state, priority, cycle, and due date.
Why this helps
A cancellation can end the calendar event while leaving a customer or internal follow-up unresolved.
- Track cancellation follow-up in Linear.
- Keep relevant cancellation context with the task.
- Make unresolved next steps visible.
Setup
Build it in a few focused steps.
- 1Connect Appointo and Linear once in Notis.
- 2Create an automation from any channel or in Automations, New Automation.
- 3Tell Notis to create a Linear recovery issue when the webhook request reports a cancellation that needs a next step.
- 4Pick a webhook trigger and choose where run reports should go.
- 5Test with one real cancellation example and review the resulting issue.
Questions about this workflow
Will this create an issue for every cancellation?
Only if you instruct it to. Specify which cancellation outcomes need team follow-up.
Can it infer why the booking was cancelled?
Only when the request supplies that information. Notis should not invent a cancellation reason.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Appointo to Linear. A trigger fires from one place; an action lands in another.
Appointo triggers
Linear actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Create linear attachment
Creates a new attachment and associates it with a specific, existing linear issue.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create a comment
Creates a new comment on a specified linear issue.
Create linear issue
Creates a new issue in a specified linear project and team, requiring a title and description, and allowing for optional properties like assignee, state, priority, cycle, and due date.
Get create issue default params
Fetches a linear team's default issue estimate and state, useful for pre-filling new issue forms.
Create a label
Creates a new label in linear for a specified team, used to categorize and organize issues.
Delete issue
Archives an existing linear issue by its id, which is linear's standard way of deleting issues; the operation is idempotent.
Get all teams
Retrieves all teams from the linear workspace without requiring any parameters.
Download issue attachments
Downloads a specific attachment from a linear issue; the `file name` must include the correct file extension.
Connect any two apps with Notis in the middle.
Appointo and Linear, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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