Follow up on bookings that still need confirmation
Keep booking questions from sitting unnoticed. Notis checks Appointo on a schedule and emails customers when a booking needs a confirmation follow-up.
Trigger
Recurring schedule
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Action
Send Email
Sends an email via gmail api using the authenticated user's google profile display name, requiring `is html=true` if the body contains html and valid `s3key`, `mimetype`, `name` for any attachment.
Why this helps
Unresolved booking details can hide among other work until a customer has to chase you.
- Surface bookings that need attention.
- Send a clear customer follow-up from Gmail.
- Reduce the need to remember which bookings are unresolved.
Setup
Build it in a few focused steps.
- 1Connect Appointo and Gmail once in the Notis portal.
- 2Create an automation in Automations, New Automation, and name it.
- 3Tell Notis to identify Appointo bookings that need confirmation and email the customer with a concise follow-up based on the booking details.
- 4Pick a recurring schedule trigger and choose where run reports should go.
- 5Test with one real booking that needs confirmation.
Questions about this workflow
Can Notis determine every reason a booking needs confirmation?
Notis can act on status or details Appointo returns. If the needed condition is not available in that data, provide it in your instruction or use a different workflow.
Will it send repeated follow-ups?
Describe the intended follow-up behavior and schedule clearly. Test with a real example to confirm the result fits your process.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Appointo to Gmail. A trigger fires from one place; an action lands in another.
Appointo triggers
Gmail actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Modify email labels
Adds and/or removes specified gmail labels for a message; ensure `message id` and all `label ids` are valid (use 'listlabels' for custom label ids).
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create email draft
Creates a gmail email draft, supporting to/cc/bcc, subject, plain/html body (ensure `is html=true` for html), attachments, and threading.
Create label
Creates a new label with a unique name in the specified user's gmail account.
Delete Draft
Permanently deletes a specific gmail draft using its id; ensure the draft exists and the user has necessary permissions for the given `user id`.
Delete message
Permanently deletes a specific email message by its id from a gmail mailbox; for `user id`, use 'me' for the authenticated user or an email address to which the authenticated user has delegated access.
Fetch emails
Fetches a list of email messages from a gmail account, supporting filtering, pagination, and optional full content retrieval.
Fetch message by message ID
Fetches a specific email message by its id, provided the `message id` exists and is accessible to the authenticated `user id`.
Fetch Message by Thread ID
Retrieves messages from a gmail thread using its `thread id`, where the thread must be accessible by the specified `user id`.
Connect any two apps with Notis in the middle.
Appointo and Gmail, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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