Send a customer email from an Appointo booking request
When your system sends a booking request to Notis, have it look up the Appointo appointment and send the customer a useful email through Gmail.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Send Email
Sends an email via gmail api using the authenticated user's google profile display name, requiring `is html=true` if the body contains html and valid `s3key`, `mimetype`, `name` for any attachment.
Why this helps
Manually responding to booking updates creates another inbox task and can delay a customer response.
- Start the workflow with an HTTP request.
- Use the booking details to shape a relevant customer email.
- Reduce manual follow-up after a booking update.
Setup
Build it in a few focused steps.
- 1Connect Appointo and Gmail once in the Notis portal.
- 2Create an automation in Automations, New Automation, and name it.
- 3Tell Notis to use the booking reference in the incoming request to find the Appointo appointment and email its customer a relevant update.
- 4Pick a webhook trigger and choose where run reports should go.
- 5Test by sending one HTTP request for a real booking.
Questions about this workflow
Does Appointo send the webhook automatically?
This workflow starts when an HTTP request reaches the Notis webhook. Appointo trigger events are not listed, so arrange for an appropriate system to send that request.
What if the request does not identify a booking?
Include a usable booking reference in the request so Notis can look up the appointment in Appointo.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Appointo to Gmail. A trigger fires from one place; an action lands in another.
Appointo triggers
Gmail actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Modify email labels
Adds and/or removes specified gmail labels for a message; ensure `message id` and all `label ids` are valid (use 'listlabels' for custom label ids).
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Create email draft
Creates a gmail email draft, supporting to/cc/bcc, subject, plain/html body (ensure `is html=true` for html), attachments, and threading.
Create label
Creates a new label with a unique name in the specified user's gmail account.
Delete Draft
Permanently deletes a specific gmail draft using its id; ensure the draft exists and the user has necessary permissions for the given `user id`.
Delete message
Permanently deletes a specific email message by its id from a gmail mailbox; for `user id`, use 'me' for the authenticated user or an email address to which the authenticated user has delegated access.
Fetch emails
Fetches a list of email messages from a gmail account, supporting filtering, pagination, and optional full content retrieval.
Fetch message by message ID
Fetches a specific email message by its id, provided the `message id` exists and is accessible to the authenticated `user id`.
Fetch Message by Thread ID
Retrieves messages from a gmail thread using its `thread id`, where the thread must be accessible by the specified `user id`.
Connect any two apps with Notis in the middle.
Appointo and Gmail, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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