See customer feedback themes in one Telegram update
Get a scheduled view of the feedback context you provide, organized into themes and examples.
Trigger
Recurring schedule
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Action
Send Message
Send a text message to a telegram chat using the bot api.
Why this helps
Customer feedback spread across notes is hard to review consistently and share with the team.
- Review feedback themes in a predictable place.
- Keep representative evidence close to each theme.
- Reduce manual sorting before a team discussion.
Setup
Build it in a few focused steps.
- 1Connect Apipie AI and Telegram once in the Notis portal.
- 2Create an automation and name it for customer feedback themes.
- 3Tell Notis which feedback context to use and ask Apipie AI to group themes while preserving representative evidence.
- 4Pick a recurring Notis schedule and choose where run reports go.
- 5Test with one real feedback set and verify themes match the source.
Questions about this workflow
Will it access all customer feedback automatically?
Specify the connected source or provide the context. The schedule does not determine which feedback to retrieve.
Can it include customer quotes?
Ask it to include short supplied excerpts where appropriate, and ensure the content is suitable for the Telegram audience.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Apipie ai to Telegram. A trigger fires from one place; an action lands in another.
Apipie ai triggers
Telegram actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Answer Callback Query
Use this method to send answers to callback queries sent from inline keyboards. the answer will be displayed to the user as a notification at the top of the chat screen or as an alert.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Delete Message
Delete a message, including service messages, with certain limitations.
Edit Message
Edit text messages sent by the bot.
Export Chat Invite Link
Generate a new primary invite link for a chat; any previously generated primary link is revoked. the bot must be an administrator in the chat for this to work and must have the appropriate administrator rights.
Forward Message
Forward messages of any kind. service messages can't be forwarded.
Get Chat Info
Get up to date information about the chat (current name of the user for one-on-one conversations, current username of a user, group or channel, etc.).
Get Chat Administrators
Get a list of administrators in a chat. on success, returns an array of chatmember objects that contains information about all chat administrators except other bots.
Get Chat History
Get chat history messages. note: this uses the getupdates method with specific parameters to retrieve historical messages.
Connect any two apps with Notis in the middle.
Apipie ai and Telegram, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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