Make reservation issues visible for quick review
Give the team a clear heads-up when a booking issue needs human attention.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Send Message
Send a text message to a telegram chat using the bot api.
Why this helps
A reservation exception can sit unnoticed when the person who found it is busy with another guest.
- Route issues to a visible team channel
- Include the reason and requested next step
- Make human review easier to coordinate
Setup
Build it in a few focused steps.
- 1Connect Apaleo and Telegram once in the Notis portal.
- 2Create an automation and describe what reservation issues should be escalated.
- 3Pick the webhook trigger used by your issue detection process.
- 4Choose where Notis should send run reports.
- 5Test with one real issue and confirm the notice is clear.
Questions about this workflow
Does this workflow decide that a booking is an exception?
Your process must send the issue context to the webhook or explain the criteria to Notis. It cannot apply rules it has not been given.
Does the alert resolve the issue?
No. It brings the issue to Telegram for staff to review and handle in Apaleo.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Apaleo to Telegram. A trigger fires from one place; an action lands in another.
Apaleo triggers
Telegram actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Answer Callback Query
Use this method to send answers to callback queries sent from inline keyboards. the answer will be displayed to the user as a notification at the top of the chat screen or as an alert.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Delete Message
Delete a message, including service messages, with certain limitations.
Edit Message
Edit text messages sent by the bot.
Export Chat Invite Link
Generate a new primary invite link for a chat; any previously generated primary link is revoked. the bot must be an administrator in the chat for this to work and must have the appropriate administrator rights.
Forward Message
Forward messages of any kind. service messages can't be forwarded.
Get Chat Info
Get up to date information about the chat (current name of the user for one-on-one conversations, current username of a user, group or channel, etc.).
Get Chat Administrators
Get a list of administrators in a chat. on success, returns an array of chatmember objects that contains information about all chat administrators except other bots.
Get Chat History
Get chat history messages. note: this uses the getupdates method with specific parameters to retrieve historical messages.
Connect any two apps with Notis in the middle.
Apaleo and Telegram, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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