Review guest communication drafts with your team
Put a proposed reply in front of the team before it reaches a guest.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Send Message
Send a text message to a telegram chat using the bot api.
Why this helps
Writing consistent guest replies takes time, and rushed messages can miss important context.
- Review a draft in a familiar team channel
- Include the relevant context supplied by your process
- Keep the final sending decision with staff
Setup
Build it in a few focused steps.
- 1Connect Apaleo and Telegram once in the Notis portal.
- 2Create an automation and describe the guest message draft and context to share.
- 3Pick the webhook trigger your communication process will call.
- 4Choose where Notis should send run reports.
- 5Test with one real draft and confirm the team can review it.
Questions about this workflow
Will this send the message to the guest?
No. The Telegram action sends the draft to a chat for review. Staff decide what to do with it.
What context should the webhook include?
Provide the reservation details needed to draft an accurate reply, while limiting personal information to what is appropriate for the review chat.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Apaleo to Telegram. A trigger fires from one place; an action lands in another.
Apaleo triggers
Telegram actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Answer Callback Query
Use this method to send answers to callback queries sent from inline keyboards. the answer will be displayed to the user as a notification at the top of the chat screen or as an alert.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Delete Message
Delete a message, including service messages, with certain limitations.
Edit Message
Edit text messages sent by the bot.
Export Chat Invite Link
Generate a new primary invite link for a chat; any previously generated primary link is revoked. the bot must be an administrator in the chat for this to work and must have the appropriate administrator rights.
Forward Message
Forward messages of any kind. service messages can't be forwarded.
Get Chat Info
Get up to date information about the chat (current name of the user for one-on-one conversations, current username of a user, group or channel, etc.).
Get Chat Administrators
Get a list of administrators in a chat. on success, returns an array of chatmember objects that contains information about all chat administrators except other bots.
Get Chat History
Get chat history messages. note: this uses the getupdates method with specific parameters to retrieve historical messages.
Connect any two apps with Notis in the middle.
Apaleo and Telegram, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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