Open a ready BotStar chat from a webhook request
When your process sends a request to Notis, have it open the BotStar chat window that is ready for a conversation.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Livechat open
Tool to show the live chat window. use after the widget has been bootstrapped with botstarapi('boot') to programmatically open the chat window (mode must be 'livechat' or 'popup').
Why this helps
A chat widget can be ready to use while the person who needs it still has to find and open it manually.
- Bring up a ready chat window in response to an HTTP request.
- Reduce the steps between a request and starting a conversation.
- Use the supported livechat or popup widget mode.
Setup
Build it in a few focused steps.
- 1Connect BotStar once in the Notis portal.
- 2Create an automation in Automations, New Automation, and name it.
- 3Describe when the bootstrapped BotStar widget should open.
- 4Pick a webhook trigger and choose where run reports go.
- 5Test with one real HTTP request after the widget has been bootstrapped.
Questions about this workflow
Does the widget need to be bootstrapped first?
Yes. The BotStar live chat must be bootstrapped with botstarapi('boot') before this action runs.
Which widget modes can be opened?
The widget mode must be livechat or popup.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Airtable to Botstar. A trigger fires from one place; an action lands in another.
Airtable triggers
Botstar actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
BotStar LiveChat onClose Callback
Tool to register a callback when the chat window is closed. use after the widget is initialized. example prompt: "register an onclose handler that logs 'goodbye!' to the console."
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Get BotStar Application IDs
Tool to retrieve the botstar application id (`appid`). use when initializing or reinitializing the live chat widget.
Base Metadata Changed
Triggers when an existing Airtable base changes its name or permission level.
Livechat boot
Tool to reinitialize the live chat widget with provided data. use after initial load to reset or update widget configuration.
Base Schema Changed
Triggers when tables, fields, or views change in an Airtable base.
Close BotStar Livechat Widget
Tool to hide the live chat window. use when the chat widget is configured in livechat or popup mode.
User Profile Changed
Triggers when the connected Airtable user's profile information changes.
Livechat on open
Tool to register a callback when the chat window is opened. use after widget initialization.
View Created
Triggers when a new view is created in an Airtable base.
Livechat open
Tool to show the live chat window. use after the widget has been bootstrapped with botstarapi('boot') to programmatically open the chat window (mode must be 'livechat' or 'popup').
View Deleted
Triggers when a previously known Airtable view is deleted.
Livechat update
Tool to update user details on the current live chat session. use when you need to modify user profile attributes during an active conversation.
View Metadata Changed
Triggers when an Airtable view changes its name or type.
Get BotStar Webview Parameter
Tool to retrieve a parameter value passed from the botstar chatbot to the webview. use inside onchatbotready after your page loads in modal mode with bs:input meta tags.
Connect any two apps with Notis in the middle.
Airtable and Botstar, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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