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Notis

Schedule a recurring update to current BotStar chat details

Keep recurring session detail updates from becoming another reminder by putting the routine on a Notis schedule.

Trigger

Recurring schedule

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

Action

Livechat update

Tool to update user details on the current live chat session. use when you need to modify user profile attributes during an active conversation.

Why this helps

Repeatedly refreshing live chat details by hand adds a task that competes with customer conversations.

  • Put routine session detail updates on a recurring schedule.
  • Specify the details and values to change in your prompt.
  • Reduce manual update work during active conversations.

Setup

Build it in a few focused steps.

  • 1Connect BotStar once in the Notis portal.
  • 2Create an automation in Automations, New Automation, and name it.
  • 3Describe which user details to update on the current session.
  • 4Pick a recurring schedule and choose where run reports go.
  • 5Test with one scheduled run while a live chat session is active.

Questions about this workflow

Does the action update every BotStar user profile?

No. It updates user details on the current live chat session.

Where do update values come from?

Provide the details and values in your instruction.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Airtable to Botstar. A trigger fires from one place; an action lands in another.

Airtable triggers

Botstar actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

BotStar LiveChat onClose Callback

Tool to register a callback when the chat window is closed. use after the widget is initialized. example prompt: "register an onclose handler that logs 'goodbye!' to the console."

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Get BotStar Application IDs

Tool to retrieve the botstar application id (`appid`). use when initializing or reinitializing the live chat widget.

ActionInstant

Base Metadata Changed

Triggers when an existing Airtable base changes its name or permission level.

TriggerPolling

Livechat boot

Tool to reinitialize the live chat widget with provided data. use after initial load to reset or update widget configuration.

ActionInstant

Base Schema Changed

Triggers when tables, fields, or views change in an Airtable base.

TriggerPolling

Close BotStar Livechat Widget

Tool to hide the live chat window. use when the chat widget is configured in livechat or popup mode.

ActionInstant

User Profile Changed

Triggers when the connected Airtable user's profile information changes.

TriggerPolling

Livechat on open

Tool to register a callback when the chat window is opened. use after widget initialization.

ActionInstant

View Created

Triggers when a new view is created in an Airtable base.

TriggerPolling

Livechat open

Tool to show the live chat window. use after the widget has been bootstrapped with botstarapi('boot') to programmatically open the chat window (mode must be 'livechat' or 'popup').

ActionInstant

View Deleted

Triggers when a previously known Airtable view is deleted.

TriggerPolling

Livechat update

Tool to update user details on the current live chat session. use when you need to modify user profile attributes during an active conversation.

ActionInstant

View Metadata Changed

Triggers when an Airtable view changes its name or type.

TriggerPolling

Get BotStar Webview Parameter

Tool to retrieve a parameter value passed from the botstar chatbot to the webview. use inside onchatbotready after your page loads in modal mode with bs:input meta tags.

ActionInstant

Connect any two apps with Notis in the middle.

Airtable and Botstar, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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