Keep active BotStar chat details in step with Airtable view changes
Tie a change to an Airtable view's name or type to a prompt-led update of user details in the current BotStar conversation.
Trigger
View Metadata Changed
Triggers when an Airtable view changes its name or type.
Action
Livechat update
Tool to update user details on the current live chat session. use when you need to modify user profile attributes during an active conversation.
Why this helps
Keeping active conversation details current after workspace changes can mean another manual update to remember.
- Use a view metadata change as a timely prompt to review active chat details.
- Specify the details to update in plain language.
- Reduce manual context switching between Airtable and BotStar.
Setup
Build it in a few focused steps.
- 1Connect Airtable and BotStar once in the Notis portal.
- 2Create an automation in Automations, New Automation, and name it.
- 3Describe which user details to update on the current BotStar live chat session.
- 4Pick the Airtable View Metadata Changed trigger and choose where run reports go.
- 5Test with one real view name or type change and confirm the session update.
Questions about this workflow
Does this update BotStar flow configuration?
No. The action updates user details on the current live chat session.
Does Airtable provide the user details to update?
The trigger is a view name or type change. Specify the details and values you want updated in your Notis instruction.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Airtable to Botstar. A trigger fires from one place; an action lands in another.
Airtable triggers
Botstar actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
BotStar LiveChat onClose Callback
Tool to register a callback when the chat window is closed. use after the widget is initialized. example prompt: "register an onclose handler that logs 'goodbye!' to the console."
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Get BotStar Application IDs
Tool to retrieve the botstar application id (`appid`). use when initializing or reinitializing the live chat widget.
Base Metadata Changed
Triggers when an existing Airtable base changes its name or permission level.
Livechat boot
Tool to reinitialize the live chat widget with provided data. use after initial load to reset or update widget configuration.
Base Schema Changed
Triggers when tables, fields, or views change in an Airtable base.
Close BotStar Livechat Widget
Tool to hide the live chat window. use when the chat widget is configured in livechat or popup mode.
User Profile Changed
Triggers when the connected Airtable user's profile information changes.
Livechat on open
Tool to register a callback when the chat window is opened. use after widget initialization.
View Created
Triggers when a new view is created in an Airtable base.
Livechat open
Tool to show the live chat window. use after the widget has been bootstrapped with botstarapi('boot') to programmatically open the chat window (mode must be 'livechat' or 'popup').
View Deleted
Triggers when a previously known Airtable view is deleted.
Livechat update
Tool to update user details on the current live chat session. use when you need to modify user profile attributes during an active conversation.
View Metadata Changed
Triggers when an Airtable view changes its name or type.
Get BotStar Webview Parameter
Tool to retrieve a parameter value passed from the botstar chatbot to the webview. use inside onchatbotready after your page loads in modal mode with bs:input meta tags.
Connect any two apps with Notis in the middle.
Airtable and Botstar, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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