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Close BotStar live chat when a relevant Airtable view is removed

If a deleted Airtable view means a related chat should end, use Notis to close the BotStar widget and clear that follow-up from your plate.

Trigger

View Deleted

Triggers when a previously known Airtable view is deleted.

Action

Close BotStar Livechat Widget

Tool to hide the live chat window. use when the chat widget is configured in livechat or popup mode.

Why this helps

When a view is removed, remembering to close a related live chat can add a small but easy-to-miss cleanup task.

  • Tie chat cleanup to a concrete Airtable event.
  • Reduce manual widget-closing follow-up.
  • Use your prompt to clarify when a deleted view should lead to closing the widget.

Setup

Build it in a few focused steps.

  • 1Connect Airtable and BotStar once in the Notis portal.
  • 2Create an automation in Automations, New Automation, and name it.
  • 3Describe when the widget should be closed after a view deletion.
  • 4Pick the Airtable View Deleted trigger and choose where run reports go.
  • 5Test with one real view deletion and confirm the widget closes when appropriate.

Questions about this workflow

Will the widget close for every deleted view?

The automation starts on the View Deleted event. State in your instruction which circumstances should lead to closing the widget.

What widget mode does this action support?

The action closes the widget when it is configured in livechat or popup mode.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Airtable to Botstar. A trigger fires from one place; an action lands in another.

Airtable triggers

Botstar actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

BotStar LiveChat onClose Callback

Tool to register a callback when the chat window is closed. use after the widget is initialized. example prompt: "register an onclose handler that logs 'goodbye!' to the console."

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Get BotStar Application IDs

Tool to retrieve the botstar application id (`appid`). use when initializing or reinitializing the live chat widget.

ActionInstant

Base Metadata Changed

Triggers when an existing Airtable base changes its name or permission level.

TriggerPolling

Livechat boot

Tool to reinitialize the live chat widget with provided data. use after initial load to reset or update widget configuration.

ActionInstant

Base Schema Changed

Triggers when tables, fields, or views change in an Airtable base.

TriggerPolling

Close BotStar Livechat Widget

Tool to hide the live chat window. use when the chat widget is configured in livechat or popup mode.

ActionInstant

User Profile Changed

Triggers when the connected Airtable user's profile information changes.

TriggerPolling

Livechat on open

Tool to register a callback when the chat window is opened. use after widget initialization.

ActionInstant

View Created

Triggers when a new view is created in an Airtable base.

TriggerPolling

Livechat open

Tool to show the live chat window. use after the widget has been bootstrapped with botstarapi('boot') to programmatically open the chat window (mode must be 'livechat' or 'popup').

ActionInstant

View Deleted

Triggers when a previously known Airtable view is deleted.

TriggerPolling

Livechat update

Tool to update user details on the current live chat session. use when you need to modify user profile attributes during an active conversation.

ActionInstant

View Metadata Changed

Triggers when an Airtable view changes its name or type.

TriggerPolling

Get BotStar Webview Parameter

Tool to retrieve a parameter value passed from the botstar chatbot to the webview. use inside onchatbotready after your page loads in modal mode with bs:input meta tags.

ActionInstant

Connect any two apps with Notis in the middle.

Airtable and Botstar, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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