Find the right Datascope finding type quickly
Turn classification questions in your inbox into a short, current list of available Datascope ticket types.
Trigger
New Email Received
Trigger for new emails in an AgentMail inbox
Action
Get Ticket Types
Tool to retrieve available ticket types (findings types) from the DataScope system. Use when you need to access the list of ticket type configurations.
Why this helps
Classification questions interrupt focused work when the available ticket types are hard to recall.
- Retrieve the available ticket type configurations on request.
- Give the requester a concise list to review.
- Keep the answer in your selected run report channel.
Setup
Build it in a few focused steps.
- 1Connect Agent mail and Datascope once in the Notis portal.
- 2Create an automation in Automations, New Automation, and name it.
- 3Tell Notis to recognize ticket type questions, retrieve available types, and summarize the options.
- 4Pick New Email Received as the trigger and select a report channel.
- 5Test with one real email asking about finding categories.
Questions about this workflow
Will this create or change a ticket type?
No. The available action retrieves ticket type configurations; it does not create or edit them.
What if the email does not specify a classification question?
Instruct Notis to report only when the email is clearly asking about Datascope ticket types.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Agent mail to Datascope. A trigger fires from one place; an action lands in another.
Agent mail triggers
Datascope actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
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Webhook trigger
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New Email Received
Trigger for new emails in an AgentMail inbox
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Get Last Tickets
Tool to retrieve the last 5 tickets (findings) from the DataScope system. Use when you need to view recent tickets or findings.
Get List Element
Tool to retrieve a specific element from a metadata list by type and ID. Use when you need to fetch detailed information about a specific list element such as locations, products, or other metadata objects.
Get Ticket Types
Tool to retrieve available ticket types (findings types) from the DataScope system. Use when you need to access the list of ticket type configurations.
Connect any two apps with Notis in the middle.
Agent mail and Datascope, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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No card. Works with personal or business Datascope.