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Find Datascope reference items from an email

Give reference list questions a direct answer without a manual search through Datascope metadata.

Trigger

New Email Received

Trigger for new emails in an AgentMail inbox

Action

Get all list elements

Tool to retrieve all items from a specific metadata list in Datascope. Use when you need to fetch all elements belonging to a particular list type (products, locations, customers, etc.).

Why this helps

Looking up a customer, product, or other reference item breaks concentration and slows down simple replies.

  • Retrieve items from the relevant Datascope metadata list.
  • Summarize matching reference information for the request.
  • Keep the lookup result in your selected report channel.

Setup

Build it in a few focused steps.

  • 1Connect Agent mail and Datascope once in the Notis portal.
  • 2Create an automation in Automations, New Automation, and name it.
  • 3Tell Notis to identify reference list questions, retrieve the relevant list items, and summarize useful matches.
  • 4Pick New Email Received as the trigger and choose a report channel.
  • 5Test with one email that names a real list type or reference item.

Questions about this workflow

Does this action retrieve every Datascope list automatically?

Get all list elements retrieves items from a specific metadata list. The request or your instruction needs to identify the relevant list type.

Can the workflow edit reference items?

No. This action retrieves list items and does not create or update them.

When this happens · Trigger

Do this · Action

Supported Triggers and Actions

Notis builds workflows that link Agent mail to Datascope. A trigger fires from one place; an action lands in another.

Agent mail triggers

Datascope actions

Recurring trigger

Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.

TriggerScheduled

Create Location

Tool to create a new location in DataScope with geographic coordinates. Use when you need to register a physical location with name and code identifiers.

ActionInstant

Webhook trigger

Notis starts this workflow when an external tool or custom backend sends an HTTP request.

TriggerInstant

Get All Answers V2

Tool to retrieve last answers from Datascope forms (limit 200 per request). Use when you need to fetch form submissions with optional filtering by form, user, date range, or location. Supports pagination via offset parameter for retrieving additional batches.

ActionInstant

New Email Received

Trigger for new emails in an AgentMail inbox

TriggerPolling

Get All Answers With Metadata

Tool to retrieve all answers with metadata from the DataScope platform. Returns up to 600 form answers with form metadata, user information, timestamps, and GPS coordinates. Use when you need to fetch submission data with filtering options by form, user, date range, or location.

ActionInstant

Get all list elements

Tool to retrieve all items from a specific metadata list in Datascope. Use when you need to fetch all elements belonging to a particular list type (products, locations, customers, etc.).

ActionInstant

Get All Locations

Tool to retrieve all locations configured in the DataScope system. Use when you need to access location data including addresses, coordinates, and company associations.

ActionInstant

Get Last Tickets

Tool to retrieve the last 5 tickets (findings) from the DataScope system. Use when you need to view recent tickets or findings.

ActionInstant

Get List Element

Tool to retrieve a specific element from a metadata list by type and ID. Use when you need to fetch detailed information about a specific list element such as locations, products, or other metadata objects.

ActionInstant

Get Ticket Types

Tool to retrieve available ticket types (findings types) from the DataScope system. Use when you need to access the list of ticket type configurations.

ActionInstant

Connect any two apps with Notis in the middle.

Agent mail and Datascope, or any other combination from 1,000+ integrations.

When this happens · Trigger

Do this · Action

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