Route outage emails to an on-call text
When an outage report lands by email, make the next step visible on a phone. Tell Notis which reports need escalation and who should receive the text.
Trigger
New Email Received
Trigger for new emails in an AgentMail inbox
Action
Send SMS Messages
Tool to send one or more SMS messages via ClickSend. Use when you need to send SMS messages to recipients. Supports up to 1000 messages per API call and provides detailed status for each message.
Why this helps
An outage report that waits unseen in an inbox can delay a response to affected customers.
- Surface qualifying outage reports quickly.
- Put the report summary in front of the on-call person.
- Apply escalation rules you define in plain language.
Setup
Build it in a few focused steps.
- 1Connect Agent mail and ClickSend once in the Notis portal.
- 2Create an automation in Automations, New Automation, and name it for outage alerts.
- 3Describe the outage signals, recipient number, and short SMS content in one instruction.
- 4Pick Agent mail's New Email Received trigger and choose a report channel.
- 5Test with one real outage report email and confirm the recipient and wording.
Questions about this workflow
Can the automation decide whether an email is an outage?
Tell Notis the phrases or context that should qualify. Test with a real example to check how it handles your messages.
Can it include information absent from the email?
No. The SMS summary can only include details available in the email and the instruction you provide.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Agent mail to ClickSend. A trigger fires from one place; an action lands in another.
Agent mail triggers
ClickSend actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
Get Account Usage by Subaccount
Tool to retrieve account usage statistics by subaccount for a specific month and year. Use when you need to view usage breakdown across subaccounts for billing or monitoring purposes.
Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Send Account Activation Token
Tool to send an account activation token for verification. Use when you need to verify a new user account via SMS or other verification method.
New Email Received
Trigger for new emails in an AgentMail inbox
Verify New Account
Tool to verify a new ClickSend account using an activation token. Use when you need to activate a newly created account with the token received during registration.
Calculate Post Letter Price
Tool to calculate the price for sending post letters without actually sending them. Use when you need to estimate the cost of postal letters before sending.
Calculate SMS Campaign Price
Tool to calculate the price for an SMS campaign before sending. Use when you need to estimate costs for an SMS campaign to a contact list. Pricing depends on the number of recipients, message length, and destination countries.
Create Email Delivery Receipt Automation
Tool to create an email delivery receipt automation rule in ClickSend. Use when you need to set up automated actions to trigger when email delivery receipts are received.
Create Inbound Fax Automation
Tool to create a new inbound fax automation rule in ClickSend. Use when you need to set up automated actions to trigger when inbound faxes are received.
Create Fax Delivery Receipt Automation
Tool to create a fax delivery receipt automation rule in ClickSend. Use when you need to set up automated actions to trigger when fax delivery receipts are received.
Connect any two apps with Notis in the middle.
Agent mail and ClickSend, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
Save your first hour today.
7-day trial of any paid plan, with 20$ of usage included.
No card. Works with personal or business ClickSend.