Give survey support requests a dependable handoff
A feedback form can reveal someone who needs help. Create a contact from qualifying responses so a teammate can pick up the request.
Trigger
Webhook received
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
Action
Create New Contact
Create new contact
Why this helps
Support requests mixed into research feedback can be missed or delayed.
- Creates a visible handoff for support-related responses.
- Avoids manually searching for phone details in survey results.
- Keeps follow-up under human review.
Setup
Build it in a few focused steps.
- 1Connect Zigpoll and Sms alert to Notis once in the portal.
- 2Ask Notis to create a contact when a Zigpoll response requests support follow-up and contains a phone number.
- 3Choose an incoming webhook trigger and have your backend forward those responses to Notis.
- 4Pick a channel for run reports and test with one support request.
Questions about this workflow
Will this send a support reply?
No. It creates a contact record. A teammate should review the request and choose the right response.
Can it handle feedback that does not ask for support?
Describe the support-request condition in the instruction so the workflow focuses on responses needing follow-up.
When this happens · Trigger
Do this · Action
Supported Triggers and Actions
Notis builds workflows that link Zigpoll to Sms alert. A trigger fires from one place; an action lands in another.
Zigpoll triggers
Sms alert actions
Recurring trigger
Notis starts this workflow on a schedule, such as daily, weekly, or during business hours.
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Webhook trigger
Notis starts this workflow when an external tool or custom backend sends an HTTP request.
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Create New Contact
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Connect any two apps with Notis in the middle.
Zigpoll and Sms alert, or any other combination from 1,000+ integrations.
When this happens · Trigger
Do this · Action
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